There may come a time when a member of your team should no longer have the ability to access their user account.
Whilst Go1 Platform does not support the ability for you to delete users, you can deactivate or "block" a user, and this will remove them from any active reports and block their ability to access learning from that point onwards.
To do so, log in to your Go1 Platform
Select your avatar from the main navigation, followed by Administer
From Administration dashboard, select the tab Users
Once the Users report has loaded, locate the user you wish to deactivate by searching for their name or email address
Once you have located the user, select the arrow to the right of their name
From the dropdown list of options, select Edit
A window will pop up with the details of that user
Scroll to the bottom of this window and change the status from Active to Blocked, then Save.
This user will now be automatically filtered out of the reports on your Go1 Platform, and will not be able to access learning or reporting if they attempt to log in.
Should you wish to view a list of deactivated users, you can do so by updating the user status filter on your Users report from Active to Inactive.
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