Through our Sunlight integration, you can request funds from your manager to purchase a learning resource.

1. Place a purchase request

Once you have logged in to your GO1 account, navigate to the page My Wallet

a. Click on the Request purchase button to begin the request process

b. Select the type of item you'd like to request. Is it a book, an online course, or perhaps an event? 

c. Once you have selected a resource type, provide a link to the resource you would like to purchase so that we can find out more information about it. 

If you there is no URL for the resource you wish to purchase, select Skip.

2. Confirm the request details and price

We’ll collect as much information as we can from the link you provide, then we will need you to confirm the cost of your purchase. Remember to double check the provider's website for the price and currency, and add in any extras you might need, like shipping or tax-related costs.

3. That's it! What happens next?

Your request will be sent to your manager for approval. Once approved, we'll let you know that the funds have been loaded for you to then complete your purchase. If this is your first request, your pre-paid credit card details will also be generated at this time.

You can view the status of all your requests by scrolling down to the transaction list, situated underneath your credit card details. You can click on the title of your resource to the status of the request and the date it was submitted, or to edit the details associated with your request.

Have any questions or comments?

Please don't hesitate to contact us through our live 24/7 support or by emailing support@go1.com.

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