Adding learners into your portal would auto generate a welcome email that will be sent to their email inbox.
There are cases, the welcome email is not generated due to the notification setting is disabled.
Therefore, below is a guide for admin to generate their own welcome email. (remember to enable the Notification in Settings before proceeding with the steps shown below)

  1. Go to Administer > User
  2. Locate the learner(s) you plan to send the welcome email and click the box on the left side of their name. An option to Send notification can be seen by clicking ...


3. Use this template or make any additional or you may also just copy and paste the original welcome email you yourself have received.

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4. Video guide for the login link. (THIS HERE IS THE IMPORTANT PART IN ALL THE PROCESSES. DON'T MISS IT!)

https://video.drift.com/v/ab40c2rIro7/


NOTE: It is suggested for you to send the manually generated email to yourself first where you can see how the email will look like and how it functions.

https://video.drift.com/v/abHpMbWn1o7/

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