# Go1

> Welcome to the Go1 Help Center

## English

### I access Go1 directly

- [Go1 Learn: Your Complete Admin Guide](https://help.go1.com/en/articles/11051747-go1-learn-your-complete-admin-guide.md): Frequently asked questions and key links for all things Go1 Learn
- [Create and manage users](https://help.go1.com/en/articles/13211547-create-and-manage-users.md): Add, edit, and manage users in your Go1 portal individually or in bulk.
- [Find content with Search](https://help.go1.com/en/articles/10632880-find-content-with-search.md): Search, filter, sort, preview, and compare learning content in Go1 Learn.
- [Search content with the AI assistant](https://help.go1.com/en/articles/13694888-search-content-with-the-ai-assistant.md): Your AI-powered assistant for discovering and curating the right learning content
- [Endorse content to guide learners to trusted resources](https://help.go1.com/en/articles/12537411-endorse-content-to-guide-learners-to-trusted-resources.md): Help your learners identify organization-approved content by endorsing courses, playlists, and awards that meet your standards.
- [Highlight priority content with Spotlight](https://help.go1.com/en/articles/11424498-highlight-priority-content-with-spotlight.md): Learn how to promote important, strategic learning content on your homepage with Spotlight.
- [Feature your organization's content on the homepage](https://help.go1.com/en/articles/11560370-feature-your-organization-s-content-on-the-homepage.md): Feature courses and playlists on homepage to showcase organizational content for maximum visibility and engagement with your custom content
- [Content administration](https://help.go1.com/en/articles/12147083-content-administration.md): Understand your Content area and how to curate learning that meets your organization's needs.
- [Create and manage reports](https://help.go1.com/en/articles/13284409-create-and-manage-reports.md): Track learning activity across assignments, learners, and content
- [Assign learning to your organization](https://help.go1.com/en/articles/13283815-assign-learning-to-your-organization.md): Assign content to individuals or groups with flexible due dates and scheduling options.
- [Opt in to content preferences](https://help.go1.com/en/articles/13330004-opt-in-to-content-preferences.md): Switch from manual library curation to intelligent content management with smart preferences.
- [User roles and permissions defined](https://help.go1.com/en/articles/13191268-user-roles-and-permissions-defined.md): User roles and permissions control what learners, managers, and administrators can access in Go1.
- [Supported languages](https://help.go1.com/en/articles/13340480-supported-languages.md): Change your platform language or find content in your preferred language.
- [Go1 Learn: Manager guide](https://help.go1.com/en/articles/13340890-go1-learn-manager-guide.md): Manage your team's learning, assign content, and track progress in Go1 Learn.
- [Go1 Learn: Learner Guide](https://help.go1.com/en/articles/11051965-go1-learn-learner-guide.md): Everything you need to know about your new learning experience
- [Getting the most from your Go1 Learn homepage](https://help.go1.com/en/articles/10537333-getting-the-most-from-your-go1-learn-homepage.md): A guide to the different types of content displayed on the Go1 Learn home page and how it is selected.
- [How to change my password](https://help.go1.com/en/articles/13605031-how-to-change-my-password.md): This article explains how Go1 users can reset their passwords within the Go1 Learn portal.
- [Upload your external learning](https://help.go1.com/en/articles/13867671-upload-your-external-learning.md): Record learning completed outside Go1 toward your award progress.
- [Change your email address](https://help.go1.com/en/articles/13767111-change-your-email-address.md): Add, change, or remove the email address linked to your Go1 account.
- [Download your award transcript](https://help.go1.com/en/articles/13867931-download-your-award-transcript.md): Get a PDF record of your award progress, including credits and external learning.
- [Understanding how your Learning is sorted](https://help.go1.com/en/articles/11805610-understanding-how-your-learning-is-sorted.md): In this article, we explain how Go1 Learn automatically sorts learning items in the Assigned, In Progress, and Completed tabs
- [AI Assistant in Reports](https://help.go1.com/en/articles/13761282-ai-assistant-in-reports.md): Ask questions about your learning data in plain language and get clear answers and charts.
- [Knowledge Checks](https://help.go1.com/en/articles/14118571-knowledge-checks.md): Check your understanding with questions personalized to your role
- [Export content from Go1](https://help.go1.com/en/articles/14133606-export-content-from-go1.md): Export content details as a CSV, or download SCORM packages to use in your external LMS or HRIS.
- [Brand your Go1 Learn portal](https://help.go1.com/en/articles/14338444-brand-your-go1-learn-portal.md): Add your organization's logo, banner, and accent color from Go1 Learn.
- [Export enrolment data](https://help.go1.com/en/articles/15079421-export-enrolment-data.md): Export a comprehensive CSV of enrolment data from any report view in Go1 Learn.
- [Morgan by Go1 App for Microsoft Teams](https://help.go1.com/en/articles/13713836-morgan-by-go1-app-for-microsoft-teams.md): An overview of the functionality of the Morgan by Go1 app for Learners.
- [About Morgan by Go1 ](https://help.go1.com/en/articles/14685020-about-morgan-by-go1.md): Learn what Morgan by Go1 does, who it is for, and what learners can expect.
- [How Morgan by Go1 works for learners](https://help.go1.com/en/articles/15595003-how-morgan-by-go1-works-for-learners.md): Learn what learners see in Morgan, how weekly digests work, and what they can ask Morgan to do.
- [How Morgan works with integrated learning systems](https://help.go1.com/en/articles/15724312-how-morgan-works-with-integrated-learning-systems.md)
- [Set up Morgan by Go1 ](https://help.go1.com/en/articles/14685194-set-up-morgan-by-go1.md): What's involved in getting the Morgan by Go1 assistant running.
- [Install Morgan by Go1 in Microsoft Teams](https://help.go1.com/en/articles/14685812-install-morgan-by-go1-in-microsoft-teams.md): Set up the Morgan by Go1 assistant in Microsoft Teams for your organization.
- [Install Morgan by Go1 in Slack ](https://help.go1.com/en/articles/14685830-install-morgan-by-go1-in-slack.md): Set up the Morgan by Go1 assistant in Slack for your organization.
- [Roll out Morgan by Go1 to your organization](https://help.go1.com/en/articles/15594726-roll-out-morgan-by-go1-to-your-organization.md): Launch Morgan by Go1 to learners after setup is complete.
- [Troubleshoot Morgan by Go1](https://help.go1.com/en/articles/15594656-troubleshoot-morgan-by-go1.md): Use this guide to resolve common Morgan by Go1 setup, access, and learner experience issues.
- [Why has my CSV upload failed?](https://help.go1.com/en/articles/1785527-why-has-my-csv-upload-failed.md): Common CSV upload fail reasons and troubleshooting
- [How to Manually Send a Welcome Email](https://help.go1.com/en/articles/14835183-how-to-manually-send-a-welcome-email.md): How administrators in Go1 Learn can manually send welcome emails to one user or to multiple users at once.
- [Creating a user without an email address](https://help.go1.com/en/articles/5074623-creating-a-user-without-an-email-address.md): How to create a user account for an individual that does not have an email address
- [How to Manually Send a Welcome Email \(myGo1\)](https://help.go1.com/en/articles/7669592-how-to-manually-send-a-welcome-email-mygo1.md): Send welcome email manually
- [Troubleshooting duplicate users created in portal](https://help.go1.com/en/articles/9530939-troubleshooting-duplicate-users-created-in-portal.md)
- [Why Emails Are Not Being Received and How to prevent and Fix it.](https://help.go1.com/en/articles/11635314-why-emails-are-not-being-received-and-how-to-prevent-and-fix-it.md): The article explains why Go1 emails are not received and how users can prevent or resolve this issue
- [How to Reset Your Password in Go1](https://help.go1.com/en/articles/11739222-how-to-reset-your-password-in-go1.md): This article explains how Go1 users can reset their password by clicking "Forgot Password" on the login page.
- [Essential Select: Library Review Mode](https://help.go1.com/en/articles/12162922-essential-select-library-review-mode.md)
- [How can I resolve issues with progressing or completing training modules in Go1?](https://help.go1.com/en/articles/16600752-how-can-i-resolve-issues-with-progressing-or-completing-training-modules-in-go1.md)
- [Finding content in the language of your choice \(MyGo1\)](https://help.go1.com/en/articles/9755959-finding-content-in-the-language-of-your-choice-mygo1.md): Users can search for content in a specific language on our legacy platform
- [How to change my password \(MyGo1\)](https://help.go1.com/en/articles/6980914-how-to-change-my-password-mygo1.md): This article explains how Go1 users can reset their password within the MyGo1 portal.
- [How to change the email address through which you access Go1 \(MyGo1\)](https://help.go1.com/en/articles/3338844-how-to-change-the-email-address-through-which-you-access-go1-mygo1.md): How to add a secondary email address or change an email address used to log in to MyGo1 Platform
- [How to send reset password link \(Admins\)](https://help.go1.com/en/articles/2759348-how-to-send-reset-password-link-admins.md): How an administrator can reset a user's password that have been locked out of their portal via a link.
- [My Team Dashboard \(MyGo1\)](https://help.go1.com/en/articles/2453645-my-team-dashboard-mygo1.md): This article will go through what My Team is and how it can be utilised on our legacy platform
- [Supported languages \(MyGo1\)](https://help.go1.com/en/articles/13340635-supported-languages-mygo1.md): Update your language preference to display our legacy interface in your preferred language.
- [Upload organization logo \(MyGo1\)](https://help.go1.com/en/articles/5319176-upload-organization-logo-mygo1.md): Make your team feel at home by applying your own brand elements to your Go1 Platform.
- [Share a playlist to another portal \(MyGo1\)](https://help.go1.com/en/articles/14481474-share-a-playlist-to-another-portal-mygo1.md): How to share a copy of a playlist from one portal to another portal in MyGo1
- [Create Standalone Learning Item: Interactive \(MyGo1\)](https://help.go1.com/en/articles/3102712-create-standalone-learning-item-interactive-mygo1.md): How to Create Standalone Learning Item: Interactive
- [How to manage assigned learning \(MyGo1\)](https://help.go1.com/en/articles/6680860-how-to-manage-assigned-learning-mygo1.md): A step-by-step, hands on guide for our legacy platform
- [How to update course settings \(MyGo1\)](https://help.go1.com/en/articles/6676668-how-to-update-course-settings-mygo1.md): A step-by-step, hands on guide for our legacy platform
- [How to create awards \(MyGo1\)](https://help.go1.com/en/articles/6676729-how-to-create-awards-mygo1.md): A step-by-step, hands on guide for our legacy platform
- [How to assign training through Awards \(MyGo1\)](https://help.go1.com/en/articles/6676742-how-to-assign-training-through-awards-mygo1.md): A step-by-step, hands on guide for our legacy platform
- [How to update Platform Settings and Notifications \(MyGo1\)](https://help.go1.com/en/articles/6681208-how-to-update-platform-settings-and-notifications-mygo1.md): A step-by-step, hands on guide for our legacy platform
- [Create and Edit Users \(MyGo1\)](https://help.go1.com/en/articles/1703815-create-and-edit-users-mygo1.md): Administrators can create, edit, and deactivate users individually or in bulk.
- [User roles and permissions \(MyGo1\)](https://help.go1.com/en/articles/1703818-user-roles-and-permissions-mygo1.md): User roles and permissions control what learners, managers, and administrators can access in MyGo1.
- [Introduction to Groups \(MyGo1\)](https://help.go1.com/en/articles/1704044-introduction-to-groups-mygo1.md): What is a user group on our legacy platform
- [Share groups between Go1 Platforms](https://help.go1.com/en/articles/2745907-share-groups-between-go1-platforms.md): Understand the process of sharing a group of learning to another Go1 Platform
- [How to share groups to your portal](https://help.go1.com/en/articles/3091071-how-to-share-groups-to-your-portal.md)
- [Why do I see unknown accounts in my portal?](https://help.go1.com/en/articles/8178680-why-do-i-see-unknown-accounts-in-my-portal.md): What is a SCORM-generated user account, and what to do about it
- [Managing Duplicate Accounts in Go1: Current Solutions](https://help.go1.com/en/articles/11459861-managing-duplicate-accounts-in-go1-current-solutions.md): This support article serves as a practical guide for understanding and addressing duplicate account challenges.
- [Assigning a Manager via CSV : New UMP](https://help.go1.com/en/articles/11492556-assigning-a-manager-via-csv-new-ump.md): This article provides step-by-step guidance on how to assign managers to both new and existing users in the New User Management Page \(UMP\)
- [Add users to a Group in-bulk](https://help.go1.com/en/articles/2435600-add-users-to-a-group-in-bulk.md): How to effectively add many users to a Group in-bulk
- [Exporting User Data in Go1 \(MyGo1\)](https://help.go1.com/en/articles/12077140-exporting-user-data-in-go1-mygo1.md): This guide shows portal administrators how to download user information from Go1.
- [How to View Inactive \(Blocked\) Users in People Management](https://help.go1.com/en/articles/14114483-how-to-view-inactive-blocked-users-in-people-management.md): This instruction applies to People Management in Go1 Learn.
- [Introduction to groups](https://help.go1.com/en/articles/14192580-introduction-to-groups.md): Learn how groups help you organize users and deliver learning across your organization.
- [Create a group](https://help.go1.com/en/articles/14406040-create-a-group.md): Create static or dynamic groups to organize users and deliver learning efficiently.
- [Add or remove group members](https://help.go1.com/en/articles/14468331-add-or-remove-group-members.md): Manage who belongs in your static and dynamic groups in Go1 Learn.
- [Edit or delete a group](https://help.go1.com/en/articles/14468366-edit-or-delete-a-group.md): Update group details, change dynamic group rules, or delete groups you no longer need.
- [Filtering reports to find users with incomplete profiles](https://help.go1.com/en/articles/14487753-filtering-reports-to-find-users-with-incomplete-profiles.md): Learn how to apply filters in your reports to quickly identify users who have incomplete or missing profile information, enabling more accurate data management and follow‑up.
- [Portal Notification Settings \(MyGo1\)](https://help.go1.com/en/articles/5482864-portal-notification-settings-mygo1.md): Set up notifications that will be sent to your learners from Go1
- [Understanding Notification Triggers in Go1](https://help.go1.com/en/articles/14464319-understanding-notification-triggers-in-go1.md): This article describes when event reminder notifications are triggered and how they are used.

### I'm new to Go1

- [Accessing to Go1 from Your Welcome Email](https://help.go1.com/en/articles/4330930-accessing-to-go1-from-your-welcome-email.md): Welcome to Go1! To start your journey with us, follow these steps to successfully access the Go1 Platform.
- [Get help from Go1](https://help.go1.com/en/articles/8059962-get-help-from-go1.md): Support options and how to get help from the team at Go1
- [Guide to Multi-Language Content in the Go1 Library](https://help.go1.com/en/articles/12659920-guide-to-multi-language-content-in-the-go1-library.md)
- [Purchase a Go1 subscription](https://help.go1.com/en/articles/16092124-purchase-a-go1-subscription.md): Learn how to purchase a Go1 subscription and convert your trial into a paid subscription.
- [Understand the Account Owner role](https://help.go1.com/en/articles/16093241-understand-the-account-owner-role.md): Learn about the Account Owner role and the responsibilities that come with managing your organisation's Go1 subscription.
- [Transfer Account Ownership](https://help.go1.com/en/articles/16093295-transfer-account-ownership.md): Learn how to transfer Account Ownership to another administrator in your organisation
- [Update your billing details](https://help.go1.com/en/articles/16093651-update-your-billing-details.md): Learn how to update the billing information associated with your Go1 subscription.
- [View and download invoices](https://help.go1.com/en/articles/16093662-view-and-download-invoices.md): Learn how to access and download invoices for your Go1 subscription.
- [Understand subscription renewals](https://help.go1.com/en/articles/16093671-understand-subscription-renewals.md): Learn when your Go1 subscription renews, what you’ll be charged and what happens next.
- [Cancel your plan](https://help.go1.com/en/articles/16093681-cancel-your-plan.md): Learn how to cancel your annual Go1 subscription and what happens after cancellation.
- [What happens when your plan ends](https://help.go1.com/en/articles/16093807-what-happens-when-your-plan-ends.md): Learn how plan expiry affects access and how to continue using Go1.
- [Launch Learning on Go1](https://help.go1.com/en/articles/10813928-launch-learning-on-go1.md): Everything you need to set up Go1 as your learning platform.
- [Access Go1 content within our existing HRIS or LMS platform](https://help.go1.com/en/articles/10815582-access-go1-content-within-our-existing-hris-or-lms-platform.md): Implement Go1 to access content in your existing platform.
- [Set up learner profiles to power personalisation in Go1](https://help.go1.com/en/articles/14848974-set-up-learner-profiles-to-power-personalisation-in-go1.md): The six learner profile fields that power the best possible personalised experience for customers using content recommendations, Intelligent Translations, Knowledge Checks, and Morgan by Go1™.
- [Discover and Set Your Learning & Development Goals](https://help.go1.com/en/articles/8059981-discover-and-set-your-learning-development-goals.md)
- [Needs Analysis Tool](https://help.go1.com/en/articles/8059971-needs-analysis-tool.md)
- [Skills for Business Success](https://help.go1.com/en/articles/8060056-skills-for-business-success.md)
- [Curation Decision Tool](https://help.go1.com/en/articles/8060063-curation-decision-tool.md)
- [L&D Skills Prioritizer Tool](https://help.go1.com/en/articles/8060093-l-d-skills-prioritizer-tool.md)
- [Team Skills Mapping Tool](https://help.go1.com/en/articles/8060100-team-skills-mapping-tool.md)
- [Change Journey Planner](https://help.go1.com/en/articles/8060109-change-journey-planner.md)
- [Pre-launch Email Template](https://help.go1.com/en/articles/8060217-pre-launch-email-template.md)
- [Pre-launch Graphics](https://help.go1.com/en/articles/8060531-pre-launch-graphics.md)
- [Launch Invitation Email Templates](https://help.go1.com/en/articles/8060572-launch-invitation-email-templates.md)
- [Troubleshooting Course Access and Completion Issues on Go1](https://help.go1.com/en/articles/14488260-troubleshooting-course-access-and-completion-issues-on-go1.md): Learn how to identify and resolve common issues that may prevent users from accessing or completing courses on Go1.
- [How to Troubleshoot Course Access Problems Through Go1 Links](https://help.go1.com/en/articles/14501647-how-to-troubleshoot-course-access-problems-through-go1-links.md): This article explains common issues learners may face when accessing Go1 courses through shared links and how to troubleshoot them.
- [Cultivating Learning in Workplace Communities](https://help.go1.com/en/articles/8060594-cultivating-learning-in-workplace-communities.md)
- [Power Hour Tool](https://help.go1.com/en/articles/8060600-power-hour-tool.md)
- [Improving Impact Tool](https://help.go1.com/en/articles/8060602-improving-impact-tool.md)
- [Post Launch Email Template](https://help.go1.com/en/articles/8060635-post-launch-email-template.md)
- [Adoption Slidedeck](https://help.go1.com/en/articles/8060640-adoption-slidedeck.md)
- [12 Months of Learning Calendar](https://help.go1.com/en/articles/8060647-12-months-of-learning-calendar.md)
- [Upskill Playbooks: Leadership](https://help.go1.com/en/articles/8884839-upskill-playbooks-leadership.md): Invest in your employee's future by becoming a skills-powered organisation.
- [Choose Your Preferred Learning Topics](https://help.go1.com/en/articles/8077395-choose-your-preferred-learning-topics.md): Tell us what you're interested in learning
- [Logging in to Go1 for the first time](https://help.go1.com/en/articles/8064554-logging-in-to-go1-for-the-first-time.md): Access a Go1 user account that has been created for you
- [What is Go1?](https://help.go1.com/en/articles/8064297-what-is-go1.md): Welcome to a whole world of learning
- [Register for a Go1 learner account](https://help.go1.com/en/articles/8060703-register-for-a-go1-learner-account.md): Follow these steps to get started as a Go1 learner
- [Finding the right content for you](https://help.go1.com/en/articles/11051983-finding-the-right-content-for-you.md): Complete guide to Search and AI chat for Learners in Go1 Learn
- [Managing Your Learning](https://help.go1.com/en/articles/11051998-managing-your-learning.md): Save and start content you're interested in
- [How to Access Learning Items as a Learner](https://help.go1.com/en/articles/12901579-how-to-access-learning-items-as-a-learner.md): This article guides learners through the steps to access, start, and track their assigned learning items in Go1, making it easy to begin and complete courses while managing progress and completions.

### I'm facing a problem

- [Go1 System Status ⚠️](https://help.go1.com/en/articles/9334632-go1-system-status.md): Where to find Go1's service availability status and receive regular updates
- [Browser and Device support](https://help.go1.com/en/articles/5468374-browser-and-device-support.md): Understand what browser and device you need to learn through Go1
- [Login Issues - Why can't I login?](https://help.go1.com/en/articles/2945255-login-issues-why-can-t-i-login.md): You might be logging into the wrong portal.
- [Too many failed sign in attempts lockout](https://help.go1.com/en/articles/4129219-too-many-failed-sign-in-attempts-lockout.md): Locked out of your account due to too many failed attempts? We can help!
- [Unable to Log In Via The Link in The Email](https://help.go1.com/en/articles/6826807-unable-to-log-in-via-the-link-in-the-email.md): Why can't I log in through the link in the email I received? Why am I being redirected to the login page?
- [3rd party LMS Content playback errors](https://help.go1.com/en/articles/6381656-3rd-party-lms-content-playback-errors.md)
- [My course is not loading](https://help.go1.com/en/articles/5054192-my-course-is-not-loading.md): Steps to take if your course is not loading
- [How to send diagnostic information to Go1 support](https://help.go1.com/en/articles/6994223-how-to-send-diagnostic-information-to-go1-support.md): Collect browser logs, screenshots, and device details to help Go1 support resolve your issue.
- [Fix garbled text in a Go1 CSV export opened in Excel](https://help.go1.com/en/articles/6828618-fix-garbled-text-in-a-go1-csv-export-opened-in-excel.md): Seeing random characters in your exported CSV? Fix the encoding when opening the file in Excel.
- [I am having a SCORM or interactive file issue](https://help.go1.com/en/articles/1825145-i-am-having-a-scorm-or-interactive-file-issue.md): Common error message received with SCORM and Interactive Files
- [YouTube Clip link not working](https://help.go1.com/en/articles/12032253-youtube-clip-link-not-working.md): Why YouTube “Clip” Links Don’t Work in Go1 \(and How to Fix It\)
- [Quick Tips to Fix “Device Not Supported” or Loading Errors on iPhone and Android](https://help.go1.com/en/articles/14003767-quick-tips-to-fix-device-not-supported-or-loading-errors-on-iphone-and-android.md)

### I create or manage content

- [Manage content preferences](https://help.go1.com/en/articles/12032841-manage-content-preferences.md): Ensure relevant content access using content preferences that suit your organizational and cultural context.
- [How can I structure and deliver multiple learning materials in Go1?](https://help.go1.com/en/articles/14465547-how-can-i-structure-and-deliver-multiple-learning-materials-in-go1.md)
- [Create and edit courses](https://help.go1.com/en/articles/13262124-create-and-edit-courses.md): Build custom courses by blending your own content with Go1's library
- [Create and edit content items](https://help.go1.com/en/articles/14664833-create-and-edit-content-items.md): Upload and manage individual content items like videos, documents, and links.
- [Create playlists with AI](https://help.go1.com/en/articles/9625277-create-playlists-with-ai.md): Generate a playlist with AI assistance
- [Create and edit playlists](https://help.go1.com/en/articles/8892692-create-and-edit-playlists.md): A guide to curating content into playlists for your learners
- [Delete your content](https://help.go1.com/en/articles/15639923-delete-your-content.md): Delete custom content you no longer need in Go1 Learn
- [Create and edit awards](https://help.go1.com/en/articles/16062130-create-and-edit-awards.md): Create awards with completion rules, content, and track external learning on Go1 Learn.
- [Booking an Event from a Course](https://help.go1.com/en/articles/2635752-booking-an-event-from-a-course.md): How does a learner book an event from a course?
- [Metadata Guidelines: Learning Outcomes](https://help.go1.com/en/articles/10180546-metadata-guidelines-learning-outcomes.md): The skills or knowledge learners should expect to gain from completing the content
- [Exporting or Sharing Playlists](https://help.go1.com/en/articles/9625270-exporting-or-sharing-playlists.md): Administrators can export or share playlists in Go1 Learn
- [Content Partner Insights](https://help.go1.com/en/articles/6242830-content-partner-insights.md): Content Insights provides clarity for Content Providers on how their learning content is performing.
- [How to bulk upload content to Go1](https://help.go1.com/en/articles/6757732-how-to-bulk-upload-content-to-go1.md): A step-by-step guide to using the Bulk Uploader
- [Go1 Content Metadata Guidelines](https://help.go1.com/en/articles/6757771-go1-content-metadata-guidelines.md): Metadata guidelines for publishing to content on Go1
- [How to bulk update content metadata](https://help.go1.com/en/articles/6975368-how-to-bulk-update-content-metadata.md): A step-by-step guide to updating the metadata for existing content using the Bulk Uploader
- [Publishing content using the Bulk Uploader \(MyGo1\)](https://help.go1.com/en/articles/7002262-publishing-content-using-the-bulk-uploader-mygo1.md)
- [How to bulk update content files](https://help.go1.com/en/articles/9626839-how-to-bulk-update-content-files.md): A step-by-step guide to updating existing content files using the Bulk Uploader
- [How to see the status of your Premium content](https://help.go1.com/en/articles/9627029-how-to-see-the-status-of-your-premium-content.md): Using the content manager table to check the status of content submitted to Premium \(Pending review, Fixes required, Live\)
- [How to Create and Configure an LTI resource \( LTI v1.1 and v1.3 \) on a portal](https://help.go1.com/en/articles/8301553-how-to-create-and-configure-an-lti-resource-lti-v1-1-and-v1-3-on-a-portal.md)
- [Create a Playlist as a Go1 Content Partner](https://help.go1.com/en/articles/8060681-create-a-playlist-as-a-go1-content-partner.md)
- [Go1 Image Quality Standards](https://help.go1.com/en/articles/7199110-go1-image-quality-standards.md): Image quality greatly influences the learning experience on Go1. Here are some tips for optimizing image quality based on the Go1 standards.
- [Troubleshooting errors using the Bulk Uploader](https://help.go1.com/en/articles/6795430-troubleshooting-errors-using-the-bulk-uploader.md): Get help resolving errors when bulk uploading content to Go1
- [Topics Taxonomy](https://help.go1.com/en/articles/6767512-topics-taxonomy.md): Understand Go1's topics taxonomy
- [Platform tips and tricks for GO1 Content Partners](https://help.go1.com/en/articles/3202399-platform-tips-and-tricks-for-go1-content-partners.md)
- [Managing Languages in your Content](https://help.go1.com/en/articles/11324733-managing-languages-in-your-content.md): How to manage Content on Go1 in multiple languages
- [Best Practices for Creating and Uploading Content to Go1](https://help.go1.com/en/articles/11904056-best-practices-for-creating-and-uploading-content-to-go1.md): Before creating or uploading content to Go1, consider these key questions to ensure your content meets best practice standards.
- [Group Formats and When to Use Them](https://help.go1.com/en/articles/11904253-group-formats-and-when-to-use-them.md): Courses and Playlists: when to use them.
- [Single Learning Object formats](https://help.go1.com/en/articles/11904160-single-learning-object-formats.md): Learning Objects are individual pieces of learning content in the Go1 platform.
- [Updating or Retiring Content: Best Practice](https://help.go1.com/en/articles/11903884-updating-or-retiring-content-best-practice.md): Should this content be updated, or is it time to retire and replace it?
- [Creating a Learning Object: Decision Making Tips](https://help.go1.com/en/articles/11926746-creating-a-learning-object-decision-making-tips.md): Before creating or uploading content to Go1, ask yourself these key questions to ensure your content meets best practice standards.
- [Versioning Mandated Compliance Content: Content Provider Guide](https://help.go1.com/en/articles/14426747-versioning-mandated-compliance-content-content-provider-guide.md): How to manage multiple versions of compliance courses in the Go1 library
- [Update WCAG accessibility metadata using the bulk uploader](https://help.go1.com/en/articles/14852181-update-wcag-accessibility-metadata-using-the-bulk-uploader.md): Update WCAG levels and accessibility features for your content in bulk
- [Re-using existing content \(MyGo1\)](https://help.go1.com/en/articles/2607108-re-using-existing-content-mygo1.md): How to reuse available content on your portal, to quickly create new courses.
- [Update a SCORM file without disrupting learners](https://help.go1.com/en/articles/16160159-update-a-scorm-file-without-disrupting-learners.md): Replace a SCORM ZIP and understand which version each learner opens.
- [Editing new Learning Items \(MyGo1\)](https://help.go1.com/en/articles/2610005-editing-new-learning-items-mygo1.md): This article explains what Learning items are, how to edit and delete them in a course.
- [Create a Standalone Learning item: Text Resource \(MyGo1\)](https://help.go1.com/en/articles/1691587-create-a-standalone-learning-item-text-resource-mygo1.md): How to create a text resource on our legacy platform
- [Create Assignments \(MyGo1\)](https://help.go1.com/en/articles/1691682-create-assignments-mygo1.md): How to create assignments in our legacy platform
- [How to re-upload or update interactive \(SCORM\) files \(MyGo1\)](https://help.go1.com/en/articles/2535117-how-to-re-upload-or-update-interactive-scorm-files-mygo1.md): How to add the new file and ensure learners are enrolled into the correct version
- [Create Standalone Learning Item: Video \(MyGo1\)](https://help.go1.com/en/articles/3102694-create-standalone-learning-item-video-mygo1.md): How to create standalone learning items.
- [Create Standalone Learning Item: Link \(MyGo1\)](https://help.go1.com/en/articles/3102704-create-standalone-learning-item-link-mygo1.md): How to Create Standalone Learning Item: Video
- [Create Standalone Item: Document \(MyGo1\)](https://help.go1.com/en/articles/3102834-create-standalone-item-document-mygo1.md): How to create Standalone Item: Document
- [How to publish and unpublish your standalone items \(MyGo1\)](https://help.go1.com/en/articles/3102845-how-to-publish-and-unpublish-your-standalone-items-mygo1.md): Applicable to Standalone; Document, Link, Interactive & Video
- [How to share standalone learning items with portals \(MyGo1\)](https://help.go1.com/en/articles/3103354-how-to-share-standalone-learning-items-with-portals-mygo1.md): Introduction to Visibility and Access Settings
- [How to share standalone learning items with groups \(MyGo1\)](https://help.go1.com/en/articles/3103375-how-to-share-standalone-learning-items-with-groups-mygo1.md): Introduction to Visibility and Access Settings
- [How to share a learning item with users \(MyGo1\)](https://help.go1.com/en/articles/3105926-how-to-share-a-learning-item-with-users-mygo1.md): Introduction to Visibility and Access Settings
- [Create Standalone Learning Item: Audio \(MyGo1\)](https://help.go1.com/en/articles/4126043-create-standalone-learning-item-audio-mygo1.md): How to Create Audio Learning Item in our legacy platform
- [How to upload learning objects \(MyGo1\)](https://help.go1.com/en/articles/6676720-how-to-upload-learning-objects-mygo1.md): A step-by-step, hands on guide for our legacy platform
- [Introduction to course creation \(MyGo1\)](https://help.go1.com/en/articles/5289847-introduction-to-course-creation-mygo1.md): Guide to creating courses in our legacy platform
- [Creating Courses Errors \(MyGo1\)](https://help.go1.com/en/articles/2610042-creating-courses-errors-mygo1.md): How to troubleshoot common errors when creating courses
- [Creating courses, modules & new learning items \(MyGo1\)](https://help.go1.com/en/articles/2607089-creating-courses-modules-new-learning-items-mygo1.md): Learn how to create courses and learning items within Go1 Platform
- [Publish and/or Unpublish your course \(MyGo1\)](https://help.go1.com/en/articles/2607109-publish-and-or-unpublish-your-course-mygo1.md): Managing your courses
- [Editing Courses: Content attributes \(MyGo1\)](https://help.go1.com/en/articles/2607212-editing-courses-content-attributes-mygo1.md): Capture additional attributes for standalone learning items and courses in our legacy platform
- [Can I Remove or Delete a Course or Learning Item I Created? \(MyGo1\)](https://help.go1.com/en/articles/2610004-can-i-remove-or-delete-a-course-or-learning-item-i-created-mygo1.md): While deletion isn’t supported in Go1, unpublishing hides content from learners while keeping data intact.
- [Applying & Checking Due Dates In a Course \(MyGo1\)](https://help.go1.com/en/articles/1738947-applying-checking-due-dates-in-a-course-mygo1.md): How to create a course with a due date, and how to check your due dates email notifications.
- [Setting up Module Completion Rules \(MyGo1\)](https://help.go1.com/en/articles/2609972-setting-up-module-completion-rules-mygo1.md): Learn how to add completion rule for modules
- [Edit Course Details Tab \(MyGo1\)](https://help.go1.com/en/articles/2609992-edit-course-details-tab-mygo1.md): Edit image, price and details
- [Steps to Set Up Pre-requisites in a Course \(MyGo1\)](https://help.go1.com/en/articles/11072231-steps-to-set-up-pre-requisites-in-a-course-mygo1.md): Learn how to set up pre-requisites in Go1 to ensure learners complete required courses or content before accessing the main course.
- [Setting up Completion Rules \(MyGo1\)](https://help.go1.com/en/articles/6170302-setting-up-completion-rules-mygo1.md): Learn how to add a completion rule for the course and module level
- [Why can't I see my shared content?](https://help.go1.com/en/articles/6607772-why-can-t-i-see-my-shared-content.md): This article aims to identify and fix the problem of viewing shared content.
- [How to Share Content to Users, specific Groups or Portals \(MyGo1\)](https://help.go1.com/en/articles/2464470-how-to-share-content-to-users-specific-groups-or-portals-mygo1.md): How to share content via visibility and access.
- [Understanding Go1 Course Structure \(MyGo1\)](https://help.go1.com/en/articles/11571716-understanding-go1-course-structure-mygo1.md): The article explains how to structure courses in Go1 using modules and different content types.
- [Introduction to Awards \(MyGo1\)](https://help.go1.com/en/articles/5289832-introduction-to-awards-mygo1.md): Learn what Awards are, and common use cases.
- [How to create an Award \(MyGo1\)](https://help.go1.com/en/articles/1691736-how-to-create-an-award-mygo1.md): How to create awards on our legacy platform
- [Award Goal Types and Completion Triggers \(MyGo1\)](https://help.go1.com/en/articles/5970627-award-goal-types-and-completion-triggers-mygo1.md): This article aims to explain the logic and differences of award's goal types
- [How to Delete an Award and Learning Items from it \(MyGo1\)](https://help.go1.com/en/articles/2567188-how-to-delete-an-award-and-learning-items-from-it-mygo1.md): This article offers instructions for deleting awards and the learning items they contain.
- [Award Expiration Logic \(MyGo1\)](https://help.go1.com/en/articles/5030778-award-expiration-logic-mygo1.md): This guide explains how Go1's Award feature organizes learning items, and manages expirations for efficient learning tracking.
- [Create a Quiz \(MyGo1\)](https://help.go1.com/en/articles/1691692-create-a-quiz-mygo1.md): How to create a quiz on our legacy platform
- [How to Add Questions to your Quiz \(MyGo1\)](https://help.go1.com/en/articles/1704424-how-to-add-questions-to-your-quiz-mygo1.md): How to add different questions to your quiz
- [How to Allow Learners to Retake a Quiz After Failed Attempts](https://help.go1.com/en/articles/11554024-how-to-allow-learners-to-retake-a-quiz-after-failed-attempts.md): This article provides a comprehensive guide to enable "Multiple Takes" settings within a Go1 quiz.
- [Why can’t learners access quizzes on Go1, and how can this be resolved?](https://help.go1.com/en/articles/14788664-why-can-t-learners-access-quizzes-on-go1-and-how-can-this-be-resolved.md)

### I manage learning programs

- [Skills at Go1](https://help.go1.com/en/articles/8515629-skills-at-go1.md): Understanding our skills taxonomy
- [Compare content side by side](https://help.go1.com/en/articles/15561433-compare-content-side-by-side.md): Compare learning options before you choose what to start, save, assign, or promote.
- [Managing Content Retirements](https://help.go1.com/en/articles/8836830-managing-content-retirements.md): Understand content retirements and how to manage changes in your library
- [Managing content retirements in Playlists](https://help.go1.com/en/articles/9625240-managing-content-retirements-in-playlists.md): Admins can manage retiring or retired content and make changes in Playlists within Go1 Learn.
- [Skills Insights](https://help.go1.com/en/articles/10567275-skills-insights.md): A guide to Go1's Skills Insights
- [Maximizing the dynamic home experience for your learners](https://help.go1.com/en/articles/10766138-maximizing-the-dynamic-home-experience-for-your-learners.md): Admin guide to getting the most out of Go1 Learn
- [Essentials Select Guide](https://help.go1.com/en/articles/10396758-essentials-select-guide.md): Essentials Select allows admins to browse the entire Premium library and select a limited number of learning items to make available.
- [How Is Go1 Content Delivered?](https://help.go1.com/en/articles/11574240-how-is-go1-content-delivered.md): The article outlines Go1's diverse content types, tailored to accommodate different learning styles and organizational goals.
- [Content Insights](https://help.go1.com/en/articles/11819775-content-insights.md): A guide to Go1's Content Feedback Insights
- [Downloading Documents in Go1](https://help.go1.com/en/articles/12492601-downloading-documents-in-go1.md)
- [Users CSV upload in People: FAQs](https://help.go1.com/en/articles/16558865-users-csv-upload-in-people-faqs.md): Administrators can use a CSV file to add or update multiple users in People in Go1 Learn. This FAQ explains how to prepare, upload, and troubleshoot your file.
- [Finding content in the language of your choice](https://help.go1.com/en/articles/9755931-finding-content-in-the-language-of-your-choice.md): Admins can search for content in a specific language
- [Preview Content \(MyGo1\)](https://help.go1.com/en/articles/3674268-preview-content-mygo1.md): Preview content before enrolling or assigning it from search results in your MyGo1 Portal
- [Content Ratings \(MyGo1\)](https://help.go1.com/en/articles/8829932-content-ratings-mygo1.md): Use content ratings to help you decide which content is right for you.
- [Using pre-curated playlists to accelerate your learning program](https://help.go1.com/en/articles/8398312-using-pre-curated-playlists-to-accelerate-your-learning-program.md): Learn about our collections of learning content, hand-picked to help customers get the most out of the Go1 Premium subscription.
- [Tips for driving learner engagement using pre-curated content](https://help.go1.com/en/articles/8442812-tips-for-driving-learner-engagement-using-pre-curated-content.md): Get ideas for how to drive ongoing engagement and level up your learning program.
- [Search Categories](https://help.go1.com/en/articles/11665311-search-categories.md): Discover more relevant content faster with categories
- [Restricted Content Categories](https://help.go1.com/en/articles/11819471-restricted-content-categories.md): Understanding how AI-powered content categorization works and what it means for your organization's learning.
- [Artificial Intelligence Search Category](https://help.go1.com/en/articles/12583121-artificial-intelligence-search-category.md): A Category in Go1 Search that helps you easily find high-quality, trusted learning content about AI
- [Preview content](https://help.go1.com/en/articles/13236046-preview-content.md): Preview content before enrolling or assigning it from search
- [Intelligent Translations](https://help.go1.com/en/articles/15160310-intelligent-translations.md): Intelligently personalising your content language experience on Go1
- [What is Go1Pay?](https://help.go1.com/en/articles/9842985-what-is-go1pay.md)
- [Getting Started with Go1Pay](https://help.go1.com/en/articles/9973937-getting-started-with-go1pay.md)
- [Go1 Integration for Slack: Purchase and Approval Notifications](https://help.go1.com/en/articles/9441189-go1-integration-for-slack-purchase-and-approval-notifications.md): This article will show the types of notifications you will receive when activating the Go1 integration for Slack.
- [How to Activate Your Go1Pay Wallet](https://help.go1.com/en/articles/8922946-how-to-activate-your-go1pay-wallet.md): This guide will walk you through activating the Go1Pay feature with a few easy steps.
- [How to Create a Request in Go1Pay \(MyGo1\)](https://help.go1.com/en/articles/8922984-how-to-create-a-request-in-go1pay-mygo1.md): Learn how to request a resource from Go1 Pay on our legacy platform
- [How to Approve Requests for Managers in Go1Pay](https://help.go1.com/en/articles/8938435-how-to-approve-requests-for-managers-in-go1pay.md)
- [A Guide to Deactivating Go1Pay](https://help.go1.com/en/articles/8944514-a-guide-to-deactivating-go1pay.md): When deactivating your Go1Pay account, follow these steps for a seamless transition and to tie up loose ends.
- [Create Users and Managing Welcome Emails in Go1Pay](https://help.go1.com/en/articles/9320067-create-users-and-managing-welcome-emails-in-go1pay.md)
- [A Guide for Activating Our Go1 Integration for Slack](https://help.go1.com/en/articles/9389734-a-guide-for-activating-our-go1-integration-for-slack.md): The Go1 integration for Slack sends instant notifications, approval alerts, and real-time updates from Go1Pay to your Slack channel.
- [How to Add a User’s Budget to Their Go1Pay Account](https://help.go1.com/en/articles/9504710-how-to-add-a-user-s-budget-to-their-go1pay-account.md): Follow these simple steps to update the budget balance of your Company users' Go1Pay accounts.
- [How to Review Go1Pay Transactions](https://help.go1.com/en/articles/9798871-how-to-review-go1pay-transactions.md): Learn how to review your team's transactions through Go1Pay with this simple guide.
- [How to Review Go1Pay Requests](https://help.go1.com/en/articles/10133354-how-to-review-go1pay-requests.md): Learn how to review your team's requests through Go1Pay with this simple guide.
- [How to Load Funds into Your Go1Pay](https://help.go1.com/en/articles/9320072-how-to-load-funds-into-your-go1pay.md): Explore the ease of loading funds into your Go1Pay with this simple guide.
- [How to edit the Welcome Email for Go1Pay](https://help.go1.com/en/articles/9436514-how-to-edit-the-welcome-email-for-go1pay.md): Follow the steps below to personalize the welcome message your team members receive when they are invited to the Go1 portal.
- [How to Download Account Statements and Expense Summaries](https://help.go1.com/en/articles/9798842-how-to-download-account-statements-and-expense-summaries.md): Managing your financial reports is essential for tracking expenses. Follow these steps to easily access and manage your data.
- [How to Import User Data and Manage Budget Renewals](https://help.go1.com/en/articles/10343716-how-to-import-user-data-and-manage-budget-renewals.md): When it's time to update user data or renew budgets, importing a single file makes it easy. This guide will walk you through the process.
- [Understanding the Stripe Verification Prompt – Go1Pay](https://help.go1.com/en/articles/11663306-understanding-the-stripe-verification-prompt-go1pay.md): This article outlines how Stripe's verification process works
- [How Managers and Admins Can Decline or Cancel Go1Pay Requests](https://help.go1.com/en/articles/11758844-how-managers-and-admins-can-decline-or-cancel-go1pay-requests.md): This article explains the process for managers and admins to decline a request or cancel it on behalf of a user.
- [Guide: Cancelling a Go1Pay Request as a User](https://help.go1.com/en/articles/11759104-guide-cancelling-a-go1pay-request-as-a-user.md): This guide shows users how to cancel a Go1Pay request in Go1.
- [Request a purchase from your wallet](https://help.go1.com/en/articles/13239807-request-a-purchase-from-your-wallet.md): Learn how to request a learning resource from our Go1Pay platform.
- [How to use my Go1Pay card](https://help.go1.com/en/articles/13273245-how-to-use-my-go1pay-card.md): The Go1Pay card functions similarly to standard debit or credit cards, with some important details to keep in mind for smooth transactions. Let’s review how to use it correctly.
- [What Is The Difference Between "Enrolling" vs "Assigning"? \(MyGo1\)](https://help.go1.com/en/articles/6061354-what-is-the-difference-between-enrolling-vs-assigning-mygo1.md): How can we assign and enrol in the legacy platform?
- [Assigning & Managing Learning \(MyGo1\)](https://help.go1.com/en/articles/5567073-assigning-managing-learning-mygo1.md)
- [Manage assigned learning \(MyGo1\)](https://help.go1.com/en/articles/5608579-manage-assigned-learning-mygo1.md): Manage assigned learning via the manage page in our legacy platform
- [Assign Learning \(MyGo1\)](https://help.go1.com/en/articles/5608578-assign-learning-mygo1.md): Assign learning to individual learners, or via a Group in our legacy platform
- [Edit assigned learning \(MyGo1\)](https://help.go1.com/en/articles/5608582-edit-assigned-learning-mygo1.md)
- [Reassign Learning Through the Manage Page](https://help.go1.com/en/articles/5608717-reassign-learning-through-the-manage-page.md): This article explains how administrators can quickly manage and reassign due dates for learners from the course’s Manage page.
- [Auto-Reassign Courses](https://help.go1.com/en/articles/6541269-auto-reassign-courses.md): Auto-reassign course types, so you can set-and-forget your learning programs.
- [Assign Awards to Many Learners via Groups \(MyGo1\)](https://help.go1.com/en/articles/6058257-assign-awards-to-many-learners-via-groups-mygo1.md)
- [Delete assigned learning \(MyGo1\)](https://help.go1.com/en/articles/5608587-delete-assigned-learning-mygo1.md): Unassign learners from a course or resource
- [Adding Due Date to Self-Directed Learning](https://help.go1.com/en/articles/5608581-adding-due-date-to-self-directed-learning.md)
- [Send customized notifications to learners \(MyGo1\)](https://help.go1.com/en/articles/6058253-send-customized-notifications-to-learners-mygo1.md)
- [How to assign assessors to students \(MyGo1\)](https://help.go1.com/en/articles/2457931-how-to-assign-assessors-to-students-mygo1.md): This article goes over assigning assessors for learning in our legacy platform
- [How to assign learning to a group \(MyGo1\)](https://help.go1.com/en/articles/2745823-how-to-assign-learning-to-a-group-mygo1.md): Assign learning to a group with a due date in our legacy platform
- [How to enroll and re-enroll users via the course report \(MyGo1\)](https://help.go1.com/en/articles/5030606-how-to-enroll-and-re-enroll-users-via-the-course-report-mygo1.md)
- [How to Remove Content From a Group \(MyGo1\)](https://help.go1.com/en/articles/7234659-how-to-remove-content-from-a-group-mygo1.md): Guide to removing content assigned to a group in our legacy platform
- [How to add learning to a group](https://help.go1.com/en/articles/2745521-how-to-add-learning-to-a-group.md): Add learning to a group
- [Assign content](https://help.go1.com/en/articles/13284239-assign-content.md): Step-by-step guide to assigning learning to learners or groups with due dates, recurring schedules
- [Edit an assignment](https://help.go1.com/en/articles/13868106-edit-an-assignment.md): Change the name, due date, content, or recipients of an active or scheduled assignment.
- [Close an assignment](https://help.go1.com/en/articles/13868131-close-an-assignment.md): Stop an assignment from repeating or future group members from receiving an assignment.
- [Moving your assignments to Go1 Learn](https://help.go1.com/en/articles/16801376-moving-your-assignments-to-go1-learn.md): What to expect when we move your MyGo1 assignments to Go1 Learn.
- [What file types does Go1 accept when uploading?](https://help.go1.com/en/articles/1739158-what-file-types-does-go1-accept-when-uploading.md): What files types does your system accept when uploading?
- [How to import historical enrollment records \(MyGo1\)](https://help.go1.com/en/articles/2107251-how-to-import-historical-enrollment-records-mygo1.md): How to import enrollments using our legacy platform
- [How to view and mark quiz answers and see previous attempts](https://help.go1.com/en/articles/2469280-how-to-view-and-mark-quiz-answers-and-see-previous-attempts.md): This will enable you to view quiz answers and results, and mark anything that requires marking
- [Award Transcripts \(MyGo1\)](https://help.go1.com/en/articles/1691822-award-transcripts-mygo1.md): How to receive a transcript for completed awards
- [Recognize existing enrollments for reused content \(MyGo1\)](https://help.go1.com/en/articles/2610054-recognize-existing-enrollments-for-reused-content-mygo1.md): How course authors can recognise the learners course progress in courses with reused standalone learning item
- [Viewing Completion Certificates](https://help.go1.com/en/articles/3141051-viewing-completion-certificates.md): View and download your completion certificate on Go1 Learn.
- [Uploading a certificate on behalf of a learner](https://help.go1.com/en/articles/3751229-uploading-a-certificate-on-behalf-of-a-learner.md): Here, you will find the steps needed to upload a certificate on behalf of a learner.This is done through an Award .
- [How to View and Export Learner's Individual Answer Attempts](https://help.go1.com/en/articles/6137062-how-to-view-and-export-learner-s-individual-answer-attempts.md): This article will guide you in viewing and exporting individual learner's answer attempts in a quiz.
- [How to import historical learning records into an award within Go1 \(MyGo1\)](https://help.go1.com/en/articles/6676800-how-to-import-historical-learning-records-into-an-award-within-go1-mygo1.md): A step-by-step, hands on guide
- [Uploading video assignment](https://help.go1.com/en/articles/5298730-uploading-video-assignment.md): This article is for learners to set-up their video settings.
- [How to update enrollment status \(MyGo1\)](https://help.go1.com/en/articles/6105390-how-to-update-enrollment-status-mygo1.md): This article provides a clear explanation of how the enrollment update process works in MyGo1.
- [How to delete an enrolment \(MyGo1\)](https://help.go1.com/en/articles/1739094-how-to-delete-an-enrolment-mygo1.md): How to un-enrol students from courses
- [How to update enrolled learning for a Group](https://help.go1.com/en/articles/6680733-how-to-update-enrolled-learning-for-a-group.md): A step-by-step, hands on guide
- [Managing Completion Certificates](https://help.go1.com/en/articles/11693532-managing-completion-certificates.md): Managing Go1 Completion Certificates inside your portal.
- [View and report on learner progress](https://help.go1.com/en/articles/13298163-view-and-report-on-learner-progress.md): Access detailed reports of the completed, assigned or ongoing learning for an individual.
- [Reporting \(MyGo1\)](https://help.go1.com/en/articles/1691825-reporting-mygo1.md): An overview of reporting features on our legacy platform
- [How to Export an Enrollment Report \(MyGo1\)](https://help.go1.com/en/articles/2107220-how-to-export-an-enrollment-report-mygo1.md): How to export reports within your portal
- [Filtering a Report \(MyGo1\)](https://help.go1.com/en/articles/1691842-filtering-a-report-mygo1.md): How to filter a report on our legacy platform
- [Configuring a Report \(MyGo1\)](https://help.go1.com/en/articles/1691850-configuring-a-report-mygo1.md): How to configure your report and customise your viewing in our legacy platform
- [Track assignment progress](https://help.go1.com/en/articles/13284509-track-assignment-progress.md): Monitor assignment progress, identify learners who need support, and access detailed completion reports.
- [Report on content engagement and completion](https://help.go1.com/en/articles/13404979-report-on-content-engagement-and-completion.md): View which courses have the most learners and track completion rates for your content.
- [How to create an event within a course in Go1 \(MyGo1\)](https://help.go1.com/en/articles/6676624-how-to-create-an-event-within-a-course-in-go1-mygo1.md): A step-by-step, hands on guide
- [Adding More Than One Event \(MyGo1\)](https://help.go1.com/en/articles/2636000-adding-more-than-one-event-mygo1.md): You can create multiple events in a course or one event with different dates/locations.
- [Managing event attendees \(MyGo1\)](https://help.go1.com/en/articles/2635887-managing-event-attendees-mygo1.md): Here's a quick breakdown on how attendee can be managed under the new events functionality.
- [How to record attendance to an event in Go1 \(MyGo1\)](https://help.go1.com/en/articles/6676845-how-to-record-attendance-to-an-event-in-go1-mygo1.md): A step-by-step, hands on guide
- [Sending Event Notifications \(MyGo1\)](https://help.go1.com/en/articles/2610089-sending-event-notifications-mygo1.md): Explanation of how to send event notifications
- [Deleting Event Date \(MyGo1\)](https://help.go1.com/en/articles/2635996-deleting-event-date-mygo1.md): How to delete event dates.
- [Delete Attendee From Event \(MyGo1\)](https://help.go1.com/en/articles/3143955-delete-attendee-from-event-mygo1.md): How to delete attendee enrollment from an event
- [Managing events via reports \(MyGo1\)](https://help.go1.com/en/articles/2636010-managing-events-via-reports-mygo1.md): This guide shows you how to access and manage all events in your portal.

### I access Go1 through my HRIS/LMS

- [Syncing Content with your HRIS/LMS](https://help.go1.com/en/articles/8892974-syncing-content-with-your-hris-lms.md): A guide to syncing content between Go1 and your HRIS/LMS
- [Integrating Go1 with SAP SuccessFactors](https://help.go1.com/en/articles/14088363-integrating-go1-with-sap-successfactors.md): Customer configuration guide and best practices for Go1 as a content provider in SuccessFactors Open Content Network.
- [Integrating Go1 Portals with Workday](https://help.go1.com/en/articles/11709740-integrating-go1-portals-with-workday.md)
- [Integrating Go1 with Oracle Learning Cloud](https://help.go1.com/en/articles/13573368-integrating-go1-with-oracle-learning-cloud.md): This guide explains how to configure the integration and begin using Go1 content within Oracle HCM Learning.
- [Integrating Go1 with Employment Hero](https://help.go1.com/en/articles/6852549-integrating-go1-with-employment-hero.md): This is a integration guide for setting up Go1 and Employment Hero integration
- [Go1 Integration into HiBob Learning](https://help.go1.com/en/articles/13440059-go1-integration-into-hibob-learning.md): Access to Go1’s learning content directly within the HiBob Learning module
- [Go1 Integration into Rippling - FAQ](https://help.go1.com/en/articles/7885767-go1-integration-into-rippling-faq.md)
- [Deploy pre-curated playlist content through a technology partner](https://help.go1.com/en/articles/8439001-deploy-pre-curated-playlist-content-through-a-technology-partner.md): Get the most out of Go1 Premium content through pre-curated playlists using your preferred technology provider.
- [Go1 and Workday CCL Integration Guide \[Legacy\]](https://help.go1.com/en/articles/9053093-go1-and-workday-ccl-integration-guide-legacy.md)
- [How to add Go1 as an 'OCN Provider' in SuccessFactors \[Legacy\]](https://help.go1.com/en/articles/4571957-how-to-add-go1-as-an-ocn-provider-in-successfactors-legacy.md)
- [Integrating Go1 Portals with Totara](https://help.go1.com/en/articles/15700339-integrating-go1-portals-with-totara.md)
- [What is a SCORM?](https://help.go1.com/en/articles/1739189-what-is-a-scorm.md): What is a SCORM File?
- [Use Intelligent Translations in your LMS or HRIS](https://help.go1.com/en/articles/16106785-use-intelligent-translations-in-your-lms-or-hris.md): Set learner language preferences so eligible Go1 content plays in the right language.
- [Export SCORM from Go1 to your external HRIS or LMS](https://help.go1.com/en/articles/4030866-export-scorm-from-go1-to-your-external-hris-or-lms.md): Export Go1 content as SCORM files, so your learners can access learning within your own system.
- [Export your custom content as SCORM](https://help.go1.com/en/articles/16142621-export-your-custom-content-as-scorm.md): Export published courses and items from Go1 Learn as SCORM packages.

### I'm a partner of Go1

- [Introducing Go1 Partner Hub](https://help.go1.com/en/articles/6393363-introducing-go1-partner-hub.md)
- [How to create a portal for your customers](https://help.go1.com/en/articles/6113537-how-to-create-a-portal-for-your-customers.md): This article is for Go1 Partners who want to generate customer portals via Partner Hub.
- [How to share a bundle with your customers](https://help.go1.com/en/articles/6113540-how-to-share-a-bundle-with-your-customers.md): This article is for Go1 Partners who wish to share bundles of learning content to their customer portals via the Partner Hub.
- [How to create a Webhook](https://help.go1.com/en/articles/6393365-how-to-create-a-webhook.md): This article is for Go1 Partners who wish to set up webhooks to pull completion data to wherever their customers need, via Partner Hub.
- [How to add more users to a customer portal](https://help.go1.com/en/articles/6113538-how-to-add-more-users-to-a-customer-portal.md): This article is for Go1 Partners who want to add more users, via Partner Hub
- [Connecting to the Go1 MCP Server](https://help.go1.com/en/articles/15469776-connecting-to-the-go1-mcp-server.md)

### I need technical help

- [How to troubleshoot access issues for course links and third-party content in Go1?](https://help.go1.com/en/articles/14463916-how-to-troubleshoot-access-issues-for-course-links-and-third-party-content-in-go1.md)
- [Upcoming Go1 IP Address Change](https://help.go1.com/en/articles/14590741-upcoming-go1-ip-address-change.md)
- [How Go1 uses AI](https://help.go1.com/en/articles/14082774-how-go1-uses-ai.md): Learn how Go1 uses AI, how your data is handled, and what you should never share
- [AI Fairness & Transparency Considerations Overview](https://help.go1.com/en/articles/8913609-ai-fairness-transparency-considerations-overview.md): How Go1 approaches ethical, fair, and transparent AI development across our products
- [Single Sign On - Benefits & FAQ](https://help.go1.com/en/articles/6211241-single-sign-on-benefits-faq.md): Have a question about SSO? Find answers to the most frequently asked questions here.
- [Single Sign On with SAML](https://help.go1.com/en/articles/2803424-single-sign-on-with-saml.md): Set up an SSO connection to your Go1 Platform with your SAML Identity Provider.
- [Single Sign On with Microsoft Entra \(Azure AD\)](https://help.go1.com/en/articles/3381443-single-sign-on-with-microsoft-entra-azure-ad.md)
- [SCIM user provisioning and de-provisioning](https://help.go1.com/en/articles/9775525-scim-user-provisioning-and-de-provisioning.md): Easily provision and manage users and groups in Go1 with the System for Cross-domain Identity Management \(SCIM\) API standard
- [Single Sign On with Microsoft Azure B2C](https://help.go1.com/en/articles/3405143-single-sign-on-with-microsoft-azure-b2c.md)
- [Set up SAML SSO with Okta](https://help.go1.com/en/articles/15939418-set-up-saml-sso-with-okta.md): How to enable SSO on your Go1 platform using Okta
- [Set up SAML SSO with Microsoft Entra \(SAML\)](https://help.go1.com/en/articles/15939450-set-up-saml-sso-with-microsoft-entra-saml.md): How to enable SSO on your Go1 platform using Microsoft Entra's SAML based authentication
- [Set up SAML SSO with Google Workspace](https://help.go1.com/en/articles/15939484-set-up-saml-sso-with-google-workspace.md): How to enable SSO on your Go1 platform using Google based authentication
- [User Data Feed - FAQ](https://help.go1.com/en/articles/3800602-user-data-feed-faq.md): Edit the details of the data feed that manages users on Go1
- [Integrate with the Go1 API](https://help.go1.com/en/articles/4642648-integrate-with-the-go1-api.md): Learn how to create a developer's app in your Go1 Platform
- [Access Go1 resources via the Go1 API](https://help.go1.com/en/articles/4382784-access-go1-resources-via-the-go1-api.md): Employ the Go1 API to access Go1 Content Hub resources within your existing LMS or LXP.
- [Go1 Microsoft Teams App for Team Owners](https://help.go1.com/en/articles/3858265-go1-microsoft-teams-app-for-team-owners.md): An overview of the functionality of the Go1 Microsoft Teams app for Team Owners
- [Go1 Microsoft Teams App for Learners](https://help.go1.com/en/articles/5622865-go1-microsoft-teams-app-for-learners.md): An overview of the functionality of the Go1 Microsoft Teams app for Learners.
- [How to determine what URL to allowlist for a Go1 course](https://help.go1.com/en/articles/4205458-how-to-determine-what-url-to-allowlist-for-a-go1-course.md): If your IT security is strict, you may need to look into whitelisting course specific URL's for everything to run smoothly.
- [Allow Go1 domains through your network firewall](https://help.go1.com/en/articles/4340879-allow-go1-domains-through-your-network-firewall.md): Configure your firewall or proxy to allow Go1's required domains for full platform access

### I want to see what's new

- [Manage Product Updates](https://help.go1.com/en/articles/13456774-manage-product-updates.md): New releases to help you set the foundation and stay in control.
- [Curate Product Updates](https://help.go1.com/en/articles/11006201-curate-product-updates.md): Smarter features to help you cut through noise and build learning that matters.
- [Assign Product Updates](https://help.go1.com/en/articles/13456794-assign-product-updates.md): New releases to ensure you get the right learning to the right people
- [Engage Product Updates](https://help.go1.com/en/articles/11006108-engage-product-updates.md): New features designed to inspire learners, boost engagement, and turn learning into momentum.
- [Report Product Updates](https://help.go1.com/en/articles/11006016-report-product-updates.md): Improvements to help you understand progress and act with confidence.
- [Morgan by Go1 Product Updates](https://help.go1.com/en/articles/15731157-morgan-by-go1-product-updates.md): Updates to Morgan by Go1, helping learners act on assigned and recommended learning from Slack and Microsoft Teams.
- [Content Partner Product Updates](https://help.go1.com/en/articles/11870669-content-partner-product-updates.md): Supporting quality, scale, and reach for our content partners
- [Integration & Partner Product Updates](https://help.go1.com/en/articles/11005352-integration-partner-product-updates.md): The latest enhancements that make Go1 work seamlessly with your existing systems, built to support and scale our partner ecosystem
- [Content Library Updates](https://help.go1.com/en/articles/7982805-content-library-updates.md): Monthly updates to the Go1 library

### MyGo1 Migration

- [MyGo1 Migration FAQs](https://help.go1.com/en/articles/16812734-mygo1-migration-faqs.md): Supporting your move from MyGo1 to Go1 Learn
- [Prepare for MyGo1 retirement](https://help.go1.com/en/articles/16640172-prepare-for-mygo1-retirement.md): A simple guide to the MyGo1 retirement, your Go1 Learn rollout and the features that will make learning easier to manage & more engaging to use.

## Français

### J'accède directement à Go1

- [Créer et gérer des utilisateurs](https://help.go1.com/fr/articles/13211547-creer-et-gerer-des-utilisateurs.md): Ajoutez, modifiez et gérez les utilisateurs de votre portail Go1 individuellement ou en masse.
- [Rechercher des contenus à l’aide du moteur de recherche](https://help.go1.com/fr/articles/10632880-rechercher-des-contenus-a-l-aide-du-moteur-de-recherche.md): Recherchez, filtrez, triez, prévisualisez et comparez les contenus de formation dans Go1 Learn.
- [Rechercher du contenu avec l’assistante IA](https://help.go1.com/fr/articles/13694888-rechercher-du-contenu-avec-l-assistante-ia.md): Votre assistante optimisée par l’IA pour découvrir et sélectionner les contenus de formation adaptés
- [Approuver des contenus pour orienter les apprenants vers des ressources fiables](https://help.go1.com/fr/articles/12537411-approuver-des-contenus-pour-orienter-les-apprenants-vers-des-ressources-fiables.md): Aidez vos apprenants à identifier les contenus approuvés par votre organisation en validant les cours, playlists et Awards qui répondent à vos critères.
- [Mettre les contenus prioritaires en avant avec Spotlight](https://help.go1.com/fr/articles/11424498-mettre-les-contenus-prioritaires-en-avant-avec-spotlight.md): Valorisez vos contenus de formation prioritaires sur la page Accueil avec Spotlight.
- [Mettre en avant les contenus de votre organisation sur la page Accueil](https://help.go1.com/fr/articles/11560370-mettre-en-avant-les-contenus-de-votre-organisation-sur-la-page-accueil.md): Valorisez les formations et les playlists de votre organisation sur Accueil pour toucher davantage vos apprenants.
- [Assigner des formations à votre organisation](https://help.go1.com/fr/articles/13283815-assigner-des-formations-a-votre-organisation.md): Assignez du contenu à des personnes ou à des groupes, avec des dates d’échéance et des options de planification flexibles.
- [Rôles utilisateur et autorisations](https://help.go1.com/fr/articles/13191268-roles-utilisateur-et-autorisations.md): Les rôles utilisateur et les autorisations déterminent les fonctionnalités auxquelles les apprenants, les managers et les administrateurs peuvent accéder dans Go1.
- [Go1 Learn : guide du manager](https://help.go1.com/fr/articles/13340890-go1-learn-guide-du-manager.md): Gérez les formations de votre équipe, assignez des contenus et suivez sa progression dans Go1 Learn.
- [Go1 Learn : guide de l’apprenant](https://help.go1.com/fr/articles/11051965-go1-learn-guide-de-l-apprenant.md): Tout ce que vous devez savoir sur votre nouvelle expérience de formation.
- [Contrôles des connaissances](https://help.go1.com/fr/articles/14118571-controles-des-connaissances.md): Des questions selon votre poste pour valider les connaissances acquises.
- [Application Morgan by Go1 pour Microsoft Teams](https://help.go1.com/fr/articles/13713836-application-morgan-by-go1-pour-microsoft-teams.md): Présentation des fonctionnalités de l’application Morgan by Go1 pour les apprenants.
- [À propos de Morgan by Go1](https://help.go1.com/fr/articles/14685020-a-propos-de-morgan-by-go1.md): Découvrez ce que fait Morgan by Go1, à qui il s’adresse et ce que les apprenants peuvent en attendre.
- [Configurer Morgan by Go1](https://help.go1.com/fr/articles/14685194-configurer-morgan-by-go1.md): Découvrez les étapes nécessaires pour mettre en service l’assistant Morgan by Go1.
- [Installer Morgan by Go1 dans Microsoft Teams](https://help.go1.com/fr/articles/14685812-installer-morgan-by-go1-dans-microsoft-teams.md): Découvrez comment configurer l’assistant Morgan by Go1 dans Microsoft Teams pour votre organisation.
- [Installer Morgan by Go1 dans Slack](https://help.go1.com/fr/articles/14685830-installer-morgan-by-go1-dans-slack.md): Configurez l’assistant Morgan by Go1 dans Slack pour votre organisation.
- [Création d'un utilisateur sans adresse électronique](https://help.go1.com/fr/articles/5074623-creation-d-un-utilisateur-sans-adresse-electronique.md): Comment créer un compte d'utilisateur pour une personne qui n'a pas d'adresse électronique ?
- [Comment envoyer manuellement un e-mail de bienvenue](https://help.go1.com/fr/articles/7669592-comment-envoyer-manuellement-un-e-mail-de-bienvenue.md): Envoi manuel d'un message de bienvenue
- [Comment modifier mon mot de passe](https://help.go1.com/fr/articles/6980914-comment-modifier-mon-mot-de-passe.md)
- [Comment importer des utilisateurs en masse via un fichier CSV](https://help.go1.com/fr/articles/1703815-comment-importer-des-utilisateurs-en-masse-via-un-fichier-csv.md): Comment importer des utilisateurs via CSV
- [Introduction aux groupes](https://help.go1.com/fr/articles/14192580-introduction-aux-groupes.md): Découvrez comment les groupes vous permettent d’organiser les utilisateurs et de proposer des formations dans l’ensemble de votre organisation.

### I'm new to Go1

- [Trouver le contenu qui vous convient](https://help.go1.com/fr/articles/11051983-trouver-le-contenu-qui-vous-convient.md): Guide complet de la recherche et du chat IA pour les apprenants dans Go1 Learn
- [Gérer votre apprentissage](https://help.go1.com/fr/articles/11051998-gerer-votre-apprentissage.md): Enregistrez les contenus qui vous intéressent et commencez-les lorsque vous êtes prêt.
- [Accéder aux contenus de formation en tant qu’apprenant](https://help.go1.com/fr/articles/12901579-acceder-aux-contenus-de-formation-en-tant-qu-apprenant.md): Cet article explique aux apprenants comment accéder aux contenus qui leur sont assignés, les démarrer et suivre leur progression dans Go1.

### Je suis confronté à un problème

- [Erreurs de lecture du contenu LMS d'un tiers](https://help.go1.com/fr/articles/6381656-erreurs-de-lecture-du-contenu-lms-d-un-tiers.md)
- [Comment envoyer des informations de diagnostic au support Go1](https://help.go1.com/fr/articles/6994223-comment-envoyer-des-informations-de-diagnostic-au-support-go1.md): Fournissez les logs, les captures et les informations concernant votre appareil pour aider le support Go1 dans son diagnostic.

### Je crée ou gère du contenu

- [Créer et modifier des formations](https://help.go1.com/fr/articles/13262124-creer-et-modifier-des-formations.md): Créez des formations personnalisées en combinant vos propres contenus avec ceux de la bibliothèque Go1
- [Créer et modifier des playlists](https://help.go1.com/fr/articles/8892692-creer-et-modifier-des-playlists.md): Guide pour organiser des contenus en playlists destinées à vos apprenants.
- [Exporter ou partager des playlists](https://help.go1.com/fr/articles/9625270-exporter-ou-partager-des-playlists.md): Les administrateurs peuvent exporter ou partager des playlists dans Go1 Learn.
- [Créer des cours, des modules et de nouveaux éléments d'apprentissage](https://help.go1.com/fr/articles/2607089-creer-des-cours-des-modules-et-de-nouveaux-elements-d-apprentissage.md): Apprenez à créer des cours et des éléments d'apprentissage dans la plateforme Go1.

### Je gère des programmes d'apprentissage

- [Analyse des compétences](https://help.go1.com/fr/articles/10567275-analyse-des-competences.md): Guide de l’analyse des compétences de Go1
- [Analyse des notes et avis sur les contenus](https://help.go1.com/fr/articles/11819775-analyse-des-notes-et-avis-sur-les-contenus.md): Guide de l’analyse des notes et avis sur les contenus dans Go1.
- [Catégories de recherche](https://help.go1.com/fr/articles/11665311-categories-de-recherche.md): Découvrez plus rapidement des contenus pertinents grâce aux catégories.
- [Traductions intelligentes](https://help.go1.com/fr/articles/15160310-traductions-intelligentes.md): Personnalisez intelligemment vos contenus selon la langue dans Go1
- [Assigner la formation](https://help.go1.com/fr/articles/5608578-assigner-la-formation.md): Assigner la formaiton à des apprenants individuels ou via un groupe
- [Introduction aux rapports](https://help.go1.com/fr/articles/1691825-introduction-aux-rapports.md): Introduction aux éléments de rapports
- [Créer un rapport sur l’engagement et la complétion des contenus](https://help.go1.com/fr/articles/13404979-creer-un-rapport-sur-l-engagement-et-la-completion-des-contenus.md): Identifiez les cours comptant le plus d’apprenants et suivez les taux de complétion de vos contenus.

### I access Go1 through my HRIS/LMS

- [Synchroniser les contenus avec votre SIRH/LMS](https://help.go1.com/fr/articles/8892974-synchroniser-les-contenus-avec-votre-sirh-lms.md): Guide de synchronisation des contenus entre Go1 et votre SIRH/LMS

### J'ai besoin d'une aide technique

- [Comment Go1 utilise l’IA](https://help.go1.com/fr/articles/14082774-comment-go1-utilise-l-ia.md): Découvrez comment Go1 utilise l’IA, comment vos données sont traitées et quelles informations vous ne devez jamais communiquer.
- [Single Sign-On | Avantages et guide d'installation](https://help.go1.com/fr/articles/2803424-single-sign-on-avantages-et-guide-d-installation.md): Établissez une connexion SSO à votre plateforme Go1 avec votre fournisseur d'identité SAML.