Summary: Create outcomes that are specific, actionable, measurable, relevant, and concise. Use direct action verbs and provide clear criteria for success.

Be Specific: Clearly define what learners will achieve. Avoid vague terms like "understand" or "know."

Use Action Verbs: Start with measurable verbs to describe observable actions (e.g., apply, demonstrate, create).

Be Measurable: Include criteria that can be assessed. Define how success will be measured.

Focus on Learners’ Actions: Specify what learners will be able to do, not just the content covered.

Ensure Relevance: Align outcomes with course goals and learners’ needs. Make sure they apply to real-world scenarios.

Keep It Concise: Ensure outcomes are brief and to the point. Avoid long-winded descriptions. Number of outcomes should be between 2-4 and each outcome should be less than 12 words long.

1. Be Specific: Clearly define what learners will achieve. Avoid vague terms like "understand" or "know."
2. Use Action Verbs: Start with measurable verbs to describe observable actions (e.g., apply, demonstrate, create).
3. Be Measurable: Include criteria that can be assessed. Define how success will be measured.
4. Focus on Learners’ Actions: Specify what learners will be able to do, not just the content covered.
5. Ensure Relevance: Align outcomes with course goals and learners’ needs. Make sure they apply to real-world scenarios.
6. Keep It Concise: Ensure outcomes are brief and to the point. Avoid long-winded descriptions. Number of outcomes should be between 2-4 and each outcome should be less than 12 words long.

Examples of Bad Outcomes and Improvements:

Bad Outcome: "Understand project management."

1. Why Bad: Vague and lacks measurability.
2. Better Outcome: "Create a project plan."

Bad Outcome: "The advantages and disadvantages of remote work."

1. Why Bad: Descriptive, not actionable.
2. Better Outcome: "Compare remote work options."

Bad Outcome: "Learn customer service skills."

1. Why Bad: Broad and non-specific.
2. Better Outcome: "Handle customer complaints effectively."

1. Bad Outcome: "Understand project management."
 1. Why Bad: Vague and lacks measurability.
 2. Better Outcome: "Create a project plan."
2. Bad Outcome: "The advantages and disadvantages of remote work."
 1. Why Bad: Descriptive, not actionable.
 2. Better Outcome: "Compare remote work options."
3. Bad Outcome: "Learn customer service skills."
 1. Why Bad: Broad and non-specific.
 2. Better Outcome: "Handle customer complaints effectively."

The skills or knowledge learners should expect to gain from completing the content