Background
The CCL integration enables customers to import and track all their Go1 content easily and efficiently into their Workday tenant. Through the integration, customers can seamlessly and confidently be assured that their curated content selection is available and maintained and enrolment activity is captured and reported in their Workday environment. Completion events will be processed and recorded in Workday Learning in near real-time regardless of where the learner discovered or consumed the content.
Pre-requisite Configurations in Workday
Ensure the below steps have been completed:
Learning module is configured in their Workday Tenant: https://doc.workday.com/admin-guide/en-us/human-capital-management/learning/learning-setup-and-maintenance/xof1593437444936.html?toc=9.0.0
Security roles and permissions are added: https://doc.workday.com/admin-guide/en-us/human-capital-management/learning/learning-setup-and-maintenance/learning-security/jic1565173279687.html?toc=9.0.15.8
Note: It is recommended that you create a user-based security group called Learning Administrator and add at least these domains to that role with View and Modify access:
Manage: Learning Content
Manage: Learning Course Enrollments
Manage: Learning Additional Data
Person Data: Learning
Reports: Learning Record
Set Up: Learning Catalog
Set Up: External Content
Set Up: Learning External Content Integrations (requires Get and Put permissions as well as View and Modify permissions.)
Integration Systems User (ISU) is created: https://doc.workday.com/admin-guide/en-us/human-capital-management/learning/learning-content/fey1646155264903.html
Configuration of CCL for your Content Provider - Customer Steps
Note: These steps should be performed by a user with Learning Administrator permissions
Search for Configure Cloud Connect for Learning in the global search bar at the top of any screen in your tenant.
You’ll be directed to the Set Up Content and Content Provider task and will see a flow of subsequent tasks on the left-hand side of the screen.
Enter the following information on the Set Up Content and Content Provider task:
Inactivate Content Provider – Unchecked
Integration System User – The CCL ISU you have configured.
Requires Enrollment – Checked
Exclude from Recommendations - Unchecked
Exclude from Search and Browse – Unchecked
Click Next.
You’ll be directed to the next task in the flow: Manage Content Catalog
Select a Default Learning Topic on the Manage Content Catalog task.
Note: All content pushed to your tenant will initially be assigned to this topic. You will be able to return to this task later and assign specific topic assignment rules based on the domains that you have associated with your content when you push it to the CCL Self-Service API.
Note: Use the Manage Topics task to create topics if you have not done so yet.
Click Next.
You’ll be directed to the next task in the flow: Manage Cloud Connect for Learning Credentials.
Enable the Generate Credentials button and click Next.
You’ll be directed to the Generate Cloud Connect for Learning Credentials screen. On this screen, you’ll see the following (take note of these):
Client ID
Client Secret
/auth url
/tracking url
/content url
Select the Confirm check box and click Next to display the Conclusion screen.
Click OK to complete the flow.
Finally, share the acquired credentials from the above steps with your Go1 Customer Success Manager, who will help complete the required configuration in Go1.
Using the integration and Trouble shooting
To sync content from your Go1 portal, simply:
Login to your Go1 portal as an admin and navigate to Go1 Admin.
Simply select content to add to the Library using the Search experience
Once add to your library, the content will be pushed to your Workday environment!
Note it may take a few hours for the content to be indexed into your Workday library after adding it in Go1.
Workday Troubleshooting
For further assistance, contact Workday’s customer support. You must register as a Workday member to receive technical support.
Questions
If you have any configuration questions in Go1, please reach out to your dedicated Customer Success Manager.