Background
The CCL integration enables customers to import and track all their Go1 content easily and efficiently into their Workday tenant. Through the integration, customers can seamlessly and confidently be assured that their curated content selection is available and maintained and enrolment activity is captured and reported in their Workday environment. Completion events will be processed and recorded in Workday Learning in near real-time regardless of where the learner discovered or consumed the content.
Configuration steps in Go1
The following steps outline the Workday and Go1 CCL integration activation process.
Step 1. Provision API Keys
For Workday to sync Go1 content, you must provision API keys in the Go1 portal. To complete this, simply follow the steps outlined in this guide, or speak to your dedicated Customer Success Manager who will arrange for this to be completed for you (The Go1 Implementation team can do this for you with the below step).
Step 2. Configure the xAPI activity Tracker.
Please follow the steps provided on the Workday Community site to generate the necessary xAPI credentials: https://community.workday.com/node/875090 (see step 6 below).
The Go1 Implementation team will support you in activating the xAPI activity tracker. Simply share the information acquired in the mentioned steps (step 6 below) with your Customer Success Manager, who will raise a request with the Go1 Implementation team to have this activated.
Configuration steps in Workday
Several steps in Workday must be completed before activating the Go1 learning provider in Workday. As these steps are completed in Workday, please refer to the Workday support team and artefacts for any additional support required.
The following steps are required to configure the Go1 learning provider in Workday:
Set Up Cloud Connect for Learning
Please follow the steps provided on the Workday Community Site under "Steps: Set Up Cloud Connect for Learning" on page 1688:
Once you can visit the “Configure External Content Provider” task, you have completed the necessary setup work.
To configure the Go1 Learning Provider in Workday, take the following steps:
From the "Configure External Content Provider" task in Workday, add a new external provider and choose "Go1".
In the setup screen, paste in your Client Secret and Client ID, generated in “Go1”.
From the task, “Configure External Content”, map the Go1content to topics in Workday. Specify a default topic that you can use for all content without a specified topic (you can do a linear mapping between Go1 topics and you Workday topics or something completely custom).
To view the progress of the course content import, view the Process Monitor. The import takes a varying amount of time depending on the number of courses you choose to import.
Run the Configure External Content Tracking Credentials task, select Go1 as
the content provider and generate the xAPI credentials. Make a note of the client secret, client ID and other credentials. Share the credentials with Go1. The Go1 Implementation team will support you in activating the xAPI activity tracker i.e. the tracking integration.Run the Create Client Credentials Mapping task and enter the Client ID and Integration System User.
Workday Troubleshooting
For further assistance, contact Workday’s customer support. You must register as a Workday member to receive technical support.
Questions
If you have any configuration questions in Go1, please reach out to your dedicated Customer Success Manager.