What is AI Assistant?
An AI agent that helps you find and curate relevant, high-quality learning content from Go1's library through natural conversation.
Instead of filtering through thousands of courses manually, simply describe what you need and AI Assistant will search, recommend, and explain why specific content fits your requirements.
AI Assistant is designed for Admins who need to quickly discover content that matches their organization's learning needs, learner roles, and quality standards. Note: A version for Learners is on the roadmap.
Getting Started with AI Assistant
AI Assistant can be accessed via the Home Page or Search Tab
Click on the Ask AI button within the search bar
Describe your learning need to start the conversation
Alternatively,
If you are conducting a search,
Ask AI to help suggestions will appear
Click on the suggestion e.g. "leadership" or "leadership development for new managers" to start the conversation
Example prompts:
"I need leadership training for new managers in manufacturing"
"Find compliance content for our finance team, beginner level, video only"
"Show me communication skills content under 30 minutes, rated above 4 stars"
What Happens Next
AI Assistant will:
Ask clarifying questions (2-3 maximum) to understand your specific needs:
Who is this content for? (role, level, industry)
What's the specific learning goal?
Any preferences? (duration, format, provider)
Search Go1's library using multiple dimensions including keywords, industry, role, duration, provider, level, format, and ratings
Recommend 3-5 curated high quality options with the highest relevance to your query.
Optional: you can always ask the agent to explain why the content was chosen to fit your needs
Working with Recommendations
For each recommended course, you can:
Click the course to preview the full course content
Preview or Play content to see what learners will experience
Assign content to a group or user
Endorse or Spotlight
Save to a playlist for easy distribution
Share via link with stakeholders or learners
Request alternatives if the content doesn't quite fit
Tips for Getting the Best Results
Be specific about your audience: Mentioning role, level, or industry helps AI Assistant find the most relevant content
Share your constraints upfront: If you need content under 20 minutes or from specific providers, mention it early
Use the rationale: ask AI Assistant to explain why each recommendation fits — use this to make informed decisions
Refine as you go: Don't hesitate to ask follow-up questions or request adjustments
FAQs
How does AI Assistant choose which content to recommend?
AI Assistant searches the Go1's library content database using the context you provide (role, industry, topic, etc.) and prioritizes:
Content that matches your specific requirements
Available content (excluding retiring courses unless you specifically ask)
Content appropriate for your learners' level and role
Highly-rated courses from trusted providers (coming soon)
Go1's content intelligence (coming soon)
Content that is suitable for your context, based on your organisation, region and language (coming soon)
Suggesting closest alternatives from the library (coming soon)
What if AI Assistant can't find what I'm looking for?
If AI Assistant can't find an exact match, it will:
Explain why the search didn't return results
Ask if you'd like to search with different criteria
You can also use the thumbs down button to provide feedback, helping us improve AI Assistant over time.
How does AI Assistant differ from Search?
Search is designed for discovery and search at scale.
It returns a broad set of relevant content from the Go1 library, ranked using signals like keyword relevance, popularity, enrollments, quality indicators, and language — helping users scan what’s available and self-select.
AI Assistant is designed for precision and guidance.
It learns about the user’s context and intent through conversation, then narrows the library down to a small set of recommendations that are specific to the request — explaining why each option fits and refining results based on follow-up input.
How do I know if content is retiring?
AI Assistant automatically excludes content from recommendations that is scheduled for retirement or has been retired.
Can AI Assistant help me create learning pathways?
AI Assistant focuses on discovering and curating individual courses. For multi-course programs and structured pathways, you can save recommended courses to a playlist.
How are you handling personally identifiable information (PII)?
Since we don’t ask for any PII information, no PII is being shared with the LLM. Please refrain from providing any sensitive information. Refer to the Go1 AI Fairness & Transparency Overview for additional information.
How are you ensuring data privacy and security?
With Azure OpenAI, customers get the security capabilities of Microsoft Azure while running the same models as OpenAI. Azure OpenAI offers private networking, regional availability, and responsible AI content filtering. Refer to the Go1 AI Fairness & Transparency Overview for additional information.
What data is shared with LLMs?
We're only sharing relevant information (if available), like skills and job title. No messages are stored or used for training by Microsoft Azure or OpenAI. Refer to the Go1 AI Fairness & Transparency Overview for additional information.
Who can access AI Assistant?
AI Assistant is currently available to:
Admins who have signed on via the early access program
Select Admins on Go1 Learn
If you don't see AI Assistant yet, contact your Go1 representative for information about access.
Can I provide feedback on AI Assistant 's recommendations?
Yes! Use the thumbs up or thumbs down buttons in the chat interface to let us know how AI Assistant is performing. Your feedback helps us continuously improve the experience.