I access Go1 directly
Find everything you need to discover content, manage learning, and administer Go1.
69 articles
- Go1 Learn: Your Complete Admin GuideFrequently asked questions and key links for all things Go1 Learn
- Create and manage usersAdd, edit, and manage users in your Go1 portal individually or in bulk.
- Find content with SearchSearch, filter, sort, preview, and compare learning content in Go1 Learn.
- Endorse content to guide learners to trusted resourcesHelp your learners identify organization-approved content by endorsing courses, playlists, and awards that meet your standards.
- Highlight priority content with SpotlightLearn how to promote important, strategic learning content on your homepage with Spotlight.
- Feature your organization's content on the homepageFeature courses and playlists on homepage to showcase organizational content for maximum visibility and engagement with your custom content
- Content administrationUnderstand your Content area and how to curate learning that meets your organization's needs.
- Create and manage reportsTrack learning activity across assignments, learners, and content
- Assign learning to your organizationAssign content to individuals or groups with flexible due dates and scheduling options.
- Opt in to content preferencesSwitch from manual library curation to intelligent content management with smart preferences.
- Understand user roles and permissionsUnderstand what learners, managers, content admins, and admins can access in Go1.
- Supported languagesChange your platform language or find content in your preferred language.
- Go1 Learn: Manager guideManage your team's learning, assign content, and track progress in Go1 Learn.
- Go1 Learn: Learner GuideEverything you need to know about your new learning experience
- Getting the most from your Go1 Learn homepageA guide to the different types of content displayed on the Go1 Learn home page and how it is selected.
- How to change my passwordThis article explains how Go1 users can reset their passwords within the Go1 Learn portal.
- Upload your external learningRecord learning completed outside Go1 toward your award progress.
- Change your email addressAdd, change, or remove the email address linked to your Go1 account.
- Download your award transcriptGet a PDF record of your award progress, including credits and external learning.
- Understanding how your Learning is sortedIn this article, we explain how Go1 Learn automatically sorts learning items in the Assigned, In Progress, and Completed tabs
- AI Assistant in ReportsAsk questions about your learning data in plain language and get clear answers and charts.
- Knowledge ChecksCheck your understanding with questions personalized to your role
- Export content from Go1Export content details as a CSV, or download SCORM packages to use in your external LMS or HRIS.
- Brand your Go1 Learn portalAdd your organization's logo, banner, and accent color from Go1 Learn.
- Export enrolment dataExport a comprehensive CSV of enrolment data from any report view in Go1 Learn.
- Manage learning from OverviewUnderstand Overview metrics, alerts, team activity, and quick actions.
- Search content with the AI assistantYour AI-powered assistant for discovering and curating the right learning content
- Remove, archive or delete assigned learningStop assignments, remove learning requirements, and see what happens to learner records.
FAQs
Troubleshooting and frequently asked questions for MyGo1 and Go1 Learn
- Why has my CSV upload failed? (MyGo1)Common reasons a user CSV upload fails on our legacy platform, and how to fix them.
- How to Manually Send a Welcome EmailHow administrators in Go1 Learn can manually send welcome emails to one user or to multiple users at once.
- Creating a user without an email addressHow to create a user account for an individual that does not have an email address
- How to Manually Send a Welcome Email (MyGo1)Send a welcome email manually in your portal on our legacy platform.
- Troubleshooting duplicate users created in portal (MyGo1)Why SCORM wrapper accounts look like duplicate users on our legacy platform, and how to fix it.
- Why Emails Are Not Being Received and How to prevent and Fix it.The article explains why Go1 emails are not received and how users can prevent or resolve this issue
- How to Reset Your Password in Go1 (MyGo1)Reset a forgotten password from the login page on our legacy platform.
- Essential Select: Library Review Mode
MyGo1
Navigate your MyGo1 experience with guidance on legacy features
- Finding content in the language of your choice (MyGo1)Users can search for content in a specific language on our legacy platform
- How to change my password (MyGo1)This article explains how Go1 users can reset their password within the MyGo1 portal.
- How to change the email address through which you access Go1 (MyGo1)How to add a secondary email address or change an email address used to log in to MyGo1 Platform
- How to send reset password link (Admins) (MyGo1)How admins send a password reset link to a locked-out user on our legacy platform.
- My Team Dashboard (MyGo1)This article will go through what My Team is and how it can be utilised on our legacy platform
- Supported languages (MyGo1)Update your language preference to display our legacy interface in your preferred language.
- Upload organization logo (MyGo1)Upload your logo and certificate signature on our legacy platform.
- Share a playlist to another portal (MyGo1)How to share a copy of a playlist from one portal to another portal in MyGo1
- Create Standalone Learning Item: Interactive (MyGo1)Upload a SCORM or xAPI package as a standalone learning item on our legacy platform.