Single Sign-On is a means for users of a Go1 Platform to sign in to their account using existing account details from a compatible platform.

Why SSO?

  • Strengthened security

    Usernames and passwords are the main target of cybercriminals. Every time a user logs in to a new application, it’s an opportunity for hackers.

    SSO reduces the number of potential attacks because users only log in once each day and only use one set of credentials. Reducing login to one set of credentials improves security.

  • Improved usability for all users

    Requiring separate usernames and passwords for each app can be a cognitive burden for employees and impact productivity. Single sign-on reduces that cognitive burden.

  • Seamless user access between systems

    With only a few clicks, users are able to jump between systems to the Go1 Platform without barriers.

Setting up SSO

Before you begin, we suggest involving your IT department to support you in enabling SSO. You will also need to contact your Customer Success Manager to activate this feature for you.

Create the SSO connection

  1. Log in to an administrator account on your Go1 Platform.

  2. Access the Integrations page by clicking your avatar from the top navigation, followed by Integrations

  3. Select the tab: Single Sign-on

  4. From the Single sign-on settings, check the box: Enable Single sign-on

After checking the box, complete the mandatory fields (Login URL, X.509 Certificate) with the information provided from your Identity Provider setup.
5. Select Submit to create a connection with GO1.

After selecting submit, you will see the Post back URL and Entity ID fields appear. Go to the next section to complete the SSO setup.

Config your Identity Provider with metadata from Go1 connection

  1. Copy Post back URL (1), Entity ID (2) to your Identity Provider setting

  2. If your Identity Provider requires more information, select  (3) to get the metadata of the Go1 connection.

IMPORTANT: SSO configuration only applies to users with a SAML Identity Provider. Not OAuth or Auth0. 

Customising your SSO sign-up button

Administrators can also customise the button text that displays on your Go1 Platform's sign-in page, which by default says "Login with Identity Provider".

Type the text into the field provided to see a preview and then click Save to apply that change. 

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