Skip to main content
All CollectionsFAQs
Domain Whitelisting
Domain Whitelisting

Running into issues with certain parts of the platform? Try whitelisting these domains!

Updated over 3 months ago

Depending on how strict your internal IT is, you may run into some issues caused by some of our domains being blocked. To fix this, try whitelisting the following domains:

Go1 Content Player - Required by all users

fonts.googleapis.com
cdn.go1static.com
scorm.go1static.com
res.cloudinary.com

api.cloudinary.com

api.go1.co

*.go1.com

*.mygo1.com

embedding.go1.com

go1-video-li-prod.s3.ap-southeast-2.amazonaws.com

go1mediaprod-aueas.streaming.media.azure.net


Please note: *.mygo1.com can instead be limited to just the specific Go1 Platform if the URL is known, for example: {customer}.mygo1.com

Go1 Platform

cdn.ckeditor.com

cdn.socket.io
jsdelivr.com

If you capture payments:

js.stripe.com

m.stripe.com

If you are using SSO with SAML:

cdn.auth0.com

Domains used for analytics / tracking

js.intercomcdn.com

Platform live chat for customer support

Google Analytics

*.go1.co

Internal Go1 services

*.go1.cloudInternal

Go1 analytics service

If you're running into any issues regarding specific content from one of our content providers, try this guide to find out if you need to whitelist any further domains.

Did this answer your question?