Where to find Go1's service availability status and receive regular updates

Go1 System Status ⚠️

Understand what browser and device you need to learn through Go1

Browser and Device support

You might be logging into the wrong portal.

Locked out of your account due to too many failed attempts? We can help!

Why can't I login through the link in the email I received? Why am I being redirected to the login page?

Steps to take if your course is not loading

Running into issues with certain parts of the platform? Try whitelisting these domains!

Opening an excel file to find your data showing random characters?

Common error message received with SCORM and Interactive Files

Troubleshooting, playback and login errors

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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