Integrating SuccessFactors with the Go1 Platform | Overview

Integrate the Go1 Platform to SuccessFactors so employees can access the Go1 Content Hub within the SuccessFactors Learning Center.

Updated over a week ago

Overview

Go1 has developed a pre-built connector for SuccessFactors’ Open Content Network (OCN) so that Learning Items from the Go1 Content Hub (our eLearning library) can be delivered directly to the SuccessFactors Learning Management System (LMS).

The integration enables users to view Go1 Learning Items from the Content Hub within SuccessFactors, and when selected, are connected via SSO to seamlessly consume the learning within the Go1 Platform. Consumption data is fed back to SuccessFactors for central reporting and tracking.

Once Learning Items from the Content Hub are exported to SuccessFactors, they behave like any other Learning Item in SuccessFactors.
For instance, they can be made available in catalogs, programs, or curricula, as well as be assigned or recommended to users via Admins or Managers.

When the user clicks on content in SuccessFactors, they will be taken to the Go1 Platform to access and complete the content. Completion status will be reported back to SuccessFactors for each learning item and updated in the learner's SuccessFactors' Learning History.

Implementation process

Requirements

1. Go1 portal setup:

  • Go1 portal is created

    • Go1 account executive or Go1 Implementation Project Manager will create a dedicated portal for the customer organisation.

  • Admin account is created

    • A Go1 account executive or Go1 Implementation Project Manager will create admin accounts on this portal.

    • Member of/team within the customer organisation who will be responsible for setting up the integration will be added as an administration.

  • Content is shared

    • A Go1 account executive or Go1 Implementation Project Manager will ensure the content is shared with your portal as per your contract with Go1.

  • Notifications turned-off

2. SuccessFactors Instance setup prerequisites :

  • An SAP SuccessFactors Learning Module integrated with their HMX Platform (formerly known as BizX). - An SAP SuccessFactors Administrator Account with Admin Privileges within the Learning Module.

  • A Partner or Certified Consultant with access to SAP SuccessFactors Provisioning

3. Single sign-on setup pre-requisites:

  • This step requires assistance from the Professional Services Consultant to access SAP SuccessFactors Provisioning.

  • To complete the SSO Steps, the customer will need the following information:

Integration guide:

The steps to setup the integration:

  1. A Go1 portal with unlimited Premium subscription to the Go1 Content Hub

  2. Configured Go1 as an OCN provider

  3. An SAP SuccessFactors Learning Module integrated with their BizX instance

  4. Configured Single sign-on between

Following is the downloadable user guide that has got step-by-step for setting up the Integration between the Go1 portal and the SuccessFactors instance

FAQ

  1. How do accounts get synced within the Go1 portal and SuccessFactors instance?
    The accounts are provisioned and synced using single sign-on functionality.

  2. What are the recommendations for content export from Go1 to SuccessFactors?

    1. We highly recommend administrators curate the content on the Go1 portal before exporting the content to SuccessFactors.
      The top reason for this is - Go1 stores rich content metadata with the courses that allow the administrators to find out content matching their needs easily using the Go1 content hub. However, when the content is exported to the SuccessFactors not all metadata is shared with SuccessFactors.

    2. If administrators want to export more than 1000 learning objects at a time we recommend exporting them during after-office hours, in order to not load the content export api.

  3. What should the SuccessFactors administrators do when any content is retired?

    1. The customer’s Success Manager will inform them whenever the content is retired from the Go1 portal. Once the change is announced the SuccessFactors Administrator should remove the content reference within SuccessFactors.

  4. Can I export Go1 playlists to SuccessFactors?
    No. Only content of types - Course, Interactive, Document, Link, Video, and Text can be exported to SuccessFactors

Have any questions or comments?

Please don't hesitate to contact us through our live 24/7 support or by emailing us at [email protected].

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