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Manage content preferences

Ensure relevant content access using content preferences that suit your organizational and cultural context.

Updated over a week ago

With Go1, you have access to our complete content catalog - over 90,000 courses, videos, and learning resources covering everything from compliance training to leadership development. Content preferences let you put intelligent safeguard rails in place, ensuring the learning content your team discovers suits your organizational and cultural context.


How content preferences work

Content preferences apply automatically across all discovery experiences in Go1 Learn (and our legacy platform myGo1). When you enable preferences for specific languages or disable certain categories or providers, members of your team will see only the applicable content in search results, homepage recommendations, AI chat, or any other content discovery features.

Where preferences apply:

  • Search results and AI-powered content suggestions including AI Chat and Playlists

  • Recommendations

  • Alternative content suggestions for retiring content

Content not affected by preferences:

  • Portal-created content (courses, playlists, and learning objects your organization creates)

Enable content preferences

Preferences are managed in Go1 Learn, and apply to both Go1 Learn and the legacy experience, myGo1.

Who has permission to view or update preferences


Administrators

Content Administrators

Managers

Learners

Disable a category or provider

  1. In Go1 Learn, select Content from the main navigation

  2. Select the Preferences tab

  3. To restrict a category, select the toggle for the relevant category

  4. Select Save to apply your changes

All Administrators in your portal receive an email notification when content preferences are updated.


Set preferred languages

You can restrict content to specific languages, ensuring learners only see resources in languages your organization supports.

  1. In the Preferences tab, locate the Preferred Languages section

  2. Select Choose languages

  3. Select all languages you want to include in your content library. Multi-language versions of the same content are handled automatically to avoid incorrect restrictions.

  4. Select Save

If no preferred language is set, content in all languages appears in search results.


Restriction categories

Content preferences currently offer an effect way to quickly restrict content across eight categories reflecting common needs of our diverse customer base. These categories cover themes that customers have frequently requested to manage in line with their cultural and professional context.

Each organization chooses which categories, if any, to disable based on their unique context and learner needs.

Currently, content from eight categories can be disabled:

Active Shooter
Training focused on preparedness, response, and compliance strategies for active shooter incidents, including situational awareness, threat recognition, emergency protocols, and behavioral threat assessment.

Religion and Spirituality
Content exploring belief systems, practices, and philosophies across major world religions, spiritual movements, personal spiritual practices, and approaches to meaning and transcendence.

Religious Skepticism
Critical perspectives on religious beliefs and institutions, including philosophical, historical, and scientific critiques of religion, atheism, agnosticism, and secular approaches to ethics and meaning.

Sex and Dating
Education covering romantic and sexual relationships, including relationship dynamics, sexual health, consent, attraction, communication, dating psychology, and exploitation.

Diversity, Inclusion and Cultural Awareness
Content fostering understanding and equitable treatment across different backgrounds, identities, and experiences, including unconscious bias training, cultural competence, and inclusive communication strategies.

LGBTQIA+
Learning covering sexual orientations and gender identities outside cisgender and heterosexual norms, including LGBTQIA+ history, identity development, inclusive practices, and support strategies.

Substance Abuse Awareness
Content addressing harmful use of substances, including alcohol and drugs, with focus on awareness, prevention, recovery strategies, and building healthier coping mechanisms.

Weight Management
Content covering practices and strategies for achieving and maintaining weight-loss through balanced nutrition, physical activity, lifestyle choices, and behavioral change approaches.

Understanding AI categorization

We use AI to automatically categorize content into these categories. To assess if content is sufficiently related to a category to warrant restriction, we use a two-step process:

Step 1: Content Analysis

AI reviews each learning object's title, description, and learning outcomes to create a summary of the content.

Step 2: Category Mapping
The system then analyzes the summary and the original content details against predefined restriction categories to determine which restrictions, if any, should apply. For each category, the AI determines whether the content is sufficiently related to that theme to warrant restriction.

While we aim for high accuracy, no automated categorization is perfect. If you identify content that needs to be reviewed for re-classification, please contact [email protected].

FAQs

Can I exclude individual courses instead of entire categories or providers?

Not at this time. Content preferences work at the category and provider level, not for individual courses. If you need to highlight specific trusted content, use the Endorse feature to add your organization's badge to priority items. Learn more about guiding learners to trusted content with endorsements.

Can I see restricted content when I search Go1?

No. When you apply content preferences, restricted content won't appear in search results for anyone in your organization, including administrators. This ensures the content you're evaluating matches what your learners will see.

What happens if I accidentally change a preference setting?

All administrators in your portal receive an email notification whenever preferences are modified. This makes it easy to spot unintended changes and adjust settings if needed.

What happens to in-progress learning when I exclude content?

Learners keep their progress. Anyone already enrolled in or assigned content can complete their learning, even after you apply exclusions. When learners search later, excluded content won't appear in results, but their existing enrollments remain accessible.


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