I manage learning programs
Build impactful learning strategies and measure outcomes with tools designed for L&D leaders.
81 articles
FAQs
Frequently asked questions
- Managing Content RetirementsUnderstand content retirements and how to manage changes in your library
- Managing content retirements in PlaylistsAdmins can manage retiring or retired content and make changes in Playlists within Go1 Learn.
- Skills InsightsA guide to Go1's Skills Insights
- Maximizing the dynamic home experience for your learnersAdmin guide to getting the most out of Go1 Learn
- Essentials Select GuideEssentials Select allows admins to browse the entire Premium library and select a limited number of learning items to make available.
- Create custom contentCompare items, courses, playlists, and awards before creating custom content.
- Content InsightsA guide to Go1's Content Feedback Insights
- Downloading documents while learningDownloading relevant materials from the player
Find and curate learning
Support for L&D admins searching for and comparing content
- Finding content in the language of your choiceAdmins can search for content in a specific language
- Preview Content (MyGo1)Preview content before enrolling or assigning it from search results in your MyGo1 Portal
- Content Ratings (MyGo1)Use content ratings to choose the right content on our legacy platform.
- Using pre-curated playlists to accelerate your learning programLearn about our collections of learning content, hand-picked to help customers get the most out of the Go1 Premium subscription.
- Tips for driving learner engagement using pre-curated contentGet ideas for how to drive ongoing engagement and level up your learning program.
- Search CategoriesDiscover more relevant content faster with categories
- Restricted Content CategoriesUnderstanding how AI-powered content categorization works and what it means for your organization's learning.
- Preview contentPreview content before enrolling or assigning it from search
- Intelligent TranslationsIntelligently personalising your content language experience on Go1
Go1Pay
With Go1Pay, employees can effortlessly purchase courses, books, and events, enhancing their professional growth and development.
- Understand Go1 PayLearn how Go1 Pay manages learning budgets, requests and purchases.
- Go1 Integration for Slack: Purchase and Approval NotificationsThis article will show the types of notifications you will receive when activating the Go1 integration for Slack.
- Activate Go1 PayActivate Go1 Pay and complete the required Stripe verification.
- Request a Go1 Pay purchase (MyGo1)Request a learning resource through Go1 Pay on MyGo1.
- Approve Go1 Pay requests as a managerApprove, deny or cancel purchase requests from people on your team.
- Deactivate Go1 PayPrepare your requests, invoices and balance before deactivating Go1 Pay.
- Set up Go1 Pay notifications in Slack (MyGo1)Connect Slack and receive Go1 Pay approval and purchase notifications.
- Set and renew learner budgetsSet one learner's budget or update several Go1 Pay budgets by CSV.
- Review and export Go1 Pay transactionsSearch transactions and download receipts, expense summaries and statements.
- Review Go1 Pay requests as an adminFind, review and manage Go1 Pay requests across your organization.
- Add funds to Go1 PayAdd money to your organization's Go1 Pay wallet by bank transfer.
- Request and manage a Go1 Pay purchaseRequest a learning resource, track its status and cancel it if plans change.
- Use your Go1 Pay cardUse your virtual card, complete verification and upload your purchase invoice.
Assign and manage learning
Deliver informal learning or mandatory compliance, professional development and performance management training through Go1 Platform
- What Is The Difference Between "Enrolling" vs "Assigning"? (MyGo1)How can we assign and enrol in the legacy platform?
- Assigning & Managing Learning (MyGo1)Assign and manage learning for your learners on our legacy platform.
- Manage assigned learning (MyGo1)Manage assigned learning via the manage page in our legacy platform
- Assign Learning (MyGo1)Assign learning to individual learners, or via a Group in our legacy platform
- Edit assigned learning (MyGo1)Update due dates for assigned learners on our legacy platform.
- Reassign Learning Through the Manage Page (MyGo1)Reassign due dates and reset learner progress from the Manage page on our legacy platform.
- Auto-Reassign Courses (MyGo1)Set courses to reassign automatically on a schedule, on our legacy platform.
- Assign Awards to Many Learners via Groups (MyGo1)Assign an award to many learners at once via a group on our legacy platform.
- Delete assigned learning (MyGo1)Unassign learners from a course or resource on our legacy platform.
- Adding Due Date to Self-Directed Learning (MyGo1)Add a due date to a learner's self-enrolled course on our legacy platform.
- Send customized notifications to learners (MyGo1)Send reminder emails with a custom message to overdue learners on our legacy platform.
- How to assign assessors to students (MyGo1)This article goes over assigning assessors for learning in our legacy platform
- How to assign learning to a group (MyGo1)Assign learning to a group with a due date in our legacy platform
- How to enroll and re-enroll users via the course report (MyGo1)Enroll and re-enroll users from a course report on our legacy platform.
- How to Remove Content From a Group (MyGo1)Guide to removing content assigned to a group in our legacy platform
- How to add learning to a group (MyGo1)Add learning to a group in your portal on our legacy platform.
- Assign contentStep-by-step guide to assigning learning to learners or groups with due dates, recurring schedules
- Edit an assignmentChange the name, due date, content, or recipients of an active or scheduled assignment.
- Close an assignmentStop an assignment from repeating or future group members from receiving an assignment.
- Moving your assignments to Go1 LearnWhat to expect when we move your MyGo1 assignments to Go1 Learn.
Managing enrolments, certificates and learning records
Support for L&D leaders managing learner enrolments and completion records
- What file types does Go1 accept when uploading?What files types does your system accept when uploading?
- How to import historical enrollment records (MyGo1)How to import enrollments using our legacy platform
- How to view and mark quiz answers and see previous attempts (MyGo1)View and mark quiz answers and see previous attempts on our legacy platform.
- Award Transcripts (MyGo1)Get a PDF transcript for a completed award on our legacy platform.
- Recognize existing enrollments for reused content (MyGo1)Recognise a learner's existing progress for reused content on our legacy platform.
- Viewing Completion CertificatesView and download your completion certificate on Go1 Learn.
- Uploading a certificate on behalf of a learner (MyGo1)Upload a certificate for a learner through an Award on our legacy platform.
- How to View and Export Learner's Individual Answer Attempts (MyGo1)View and export individual learner quiz answer attempts on our legacy platform.
- How to import historical learning records into an award within Go1 (MyGo1)Upload previously completed learning against an award on our legacy platform.
- How to update enrollment status (MyGo1)This article provides a clear explanation of how the enrollment update process works in MyGo1.
- How to delete an enrolment (MyGo1)How to un-enrol students from courses on our legacy platform.
- How to update enrolled learning for a Group (MyGo1)Bulk update enrolment status for a group of learners on our legacy platform.
- Managing Completion Certificates (MyGo1)Managing Go1 Completion Certificates inside your portal.
- View and report on learner progressAccess detailed reports of the completed, assigned or ongoing learning for an individual.
Reporting on learning
Support for L&D admins creating and managing reports
- Reporting (MyGo1)An overview of reporting features on our legacy platform
- How to Export an Enrollment Report (MyGo1)How to export reports within your portal on our legacy platform.
- Filtering a Report (MyGo1)How to filter a report on our legacy platform
- Configuring a Report (MyGo1)How to configure your report and customise your viewing in our legacy platform
- Track assignment progressMonitor assignment progress, identify learners who need support, and access detailed completion reports.
- Report on content engagement and completionView which courses have the most learners and track completion rates for your content.
Manage events in MyGo1
Support for creating and managing events in MyGo1
- How to create an event within a course in Go1 (MyGo1)Create an event within a course on our legacy platform.
- Adding More Than One Event (MyGo1)Create multiple events, or one event with several dates, on our legacy platform.
- Managing event attendees (MyGo1)Manage event attendees, attendance, and notifications on our legacy platform.
- How to record attendance to an event in Go1 (MyGo1)Record learner attendance for an event on our legacy platform.
- Sending Event Notifications (MyGo1)Send notifications to event attendees on our legacy platform.
- Deleting Event Date (MyGo1)Delete a date from an event, and what happens to attendees, on our legacy platform.
- Delete Attendee From Event (MyGo1)Delete an attendee's enrollment from an event on our legacy platform.
- Managing events via reports (MyGo1)Access and manage all events in your portal on our legacy platform.