The available restriction categories reflect common organizational needs across our diverse customer base. These categories cover themes that customers have frequently requested to manage in line with their cultural and professional context.
Each organization chooses which categories, if any, to restrict based on their unique context and learner needs.
How we categorize content
Our content restriction system uses a two-step process to categorize learning content:
Step 1: Content Analysis AI reviews each learning object's title, description, and learning outcomes to create a summary of the main themes and topics.
Step 2: Category Mapping The system then evaluates this summary against predefined restriction categories to determine which restrictions, if any, should apply.
When you enable restrictions for specific categories, learners won't see that content in search results or recommendations.
Like any automated system, AI categorization isn't perfect. Most content will be correctly categorized according to your restrictions, but you may occasionally notice content you expect to be restricted remains visible to learners or some content you expect to be available gets filtered out, for example:
Educational content that mentions restricted themes without focusing on them
Content where titles and descriptions don't fully represent the material
New content added by partners may take up to 24 hours to be categorized
Your role in content governance
Content restrictions work as a powerful assistive tool to help you manage your learner experience at scale. We recommend:
Periodically reviewing content that's been restricted or allowed
Maintaining your own content review processes for compliance-critical requirements
Providing feedback when you notice categorization that doesn't meet your needs
Legal disclaimer
Go1's content restriction feature uses artificial intelligence to assist with categorizing content. This tool is provided for administrative convenience only and does not constitute legal, regulatory, or compliance advice. Go1 does not guarantee that AI-generated categorizations will be accurate, complete, or suitable for your specific requirements. You remain solely responsible for verifying content classifications and ensuring compliance with applicable laws, regulations, and internal policies. To the maximum extent permitted by law, Go1 disclaims all liability arising from reliance on AI-generated categorizations.
Getting support
If you have questions about content restrictions or notice categorizations that don't align with your expectations:
Contact your Customer Success Manager for guidance, or
Reach out to [email protected]
We're here to help you create the right learning environment for your organization.