Learners can book event session from the course overview page. After booking, you can view your session details, add the session to your calendar, or change sessions when the course administrator allows it.
Before you begin
You must book one session for each Event in a course.
You can book only upcoming sessions that have capacity and remain open for registration.
Your admin controls whether you can change sessions after booking.
Book an event session
Open the course overview page.
If the course requires an event booking, you'll see a blue banner. Click on the Choose sessions button to find an available session.
Review the available sessions. Upcoming sessions are listed by soonest start time.
Filter sessions by location or time zone if needed.
Select an available session.
Confirm your booking
If the course contains more than one event, you must select one session for each event. Go1 Learn shows how many event bookings you still need to complete.
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Your booking confirmation shows the session date and time, time zone, duration, location, URL, and additional details when provided:
Understand session availability
Sessions that are full or closed for registration remain visible so that you can see all upcoming options. Past sessions do not appear on the booking page.
Capacity full means the session has reached its capacity and cannot accept another booking.
Registration closed, contact your admin if you want to register means the registration cutoff has passed.
View your booked session
Open the course overview or select the event item in Go1 Player to view your booking.
The booked event card can show:
The session date, time, and time zone
The location
The session URL and additional details
The primary session assessor as your contact person
Click the Add to calendar button to download an .ics file containing the session information.
Change your session
You can change your session when the course administrator has enabled session changes.
Open your booking details from the course overview or Go1 Player, and select Change session.
Find an available replacement session and click on the Change session button.
Confirm the change.
Your new session replaces your previous booking, and Go1 Learn shows a confirmation. You cannot change sessions when:
The registration cutoff for your current session has passed.
The replacement session is full.
Registration for the replacement session has closed.
The replacement session is in the past.
The course administrator has not enabled the setting to support session changes.
If no eligible replacement sessions are available, your existing booking remains unchanged.
Understand manager notifications
Go1 Learn confirms when your booking or session change is successful.
If you have a manager relationship set up in your profile, your manager also receives an email when you book or change a session. You can still book or change sessions if you do not have a manager assigned.
Email sent to the manager when the learner books a session | Email sent to the manager when the learner changes sessions |
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FAQs
Can I withdraw from an event session?
You cannot withdraw from an event session in Go1 Learn. If session changes are enabled, you can change to another available session. Otherwise, contact your administrator.
Why can I see a session but not select it?
The session may be full or its registration cutoff may have passed. Check the availability message shown with the session.
Why do I need to book more than one session?
You need to book one session for every event included in the course. For example, if a course contains two events, you must book two sessions in total: one for each event.