Remove the file exceeding the limit to proceed.

The following limits apply:

Remove the unsupported file to proceed.

The following content file types are supported:

The following image file types are supported:

A maximum of 1000 files can be uploaded at one time.

Remove files above this limit to proceed.

Occurs when the connection is lost during upload.

Try uploading the files again

Ensure the browser remains open during the uploading process.

Ensure the CSV template is not modified, including removing the header rows, adding additional columns or removing columns.

The CSV file isn’t UTF-8 compliant. Ensure the CSV file is UTF-8 encoded.

Occurs when a required metadata field is missing from the CSV.

The required metadata differs when publishing to your portal or Go1 Content Hub.

View the metadata guidelines here.

Duration must be a numerical input representing minutes, e.g. 120

Topics listed must match the topics in the topic taxonomy here.

If adding a locale, it must match the locale options listed here.

Region relevance must match the region relevance options listed here.

Language must match the language options listed here.

Level must match the level options listed here.

WCAG, Assessable, and Mobile must be listed as either true or false.

When uploading image files, the image file name must match the file name listed in the relevant column of the CSV. Ensure the file extension is lowercase.

If using a URL, an error may occur if the system could not retrieve an image from the URL provided. Ensure the URL is correct and try again.