Note: This feature is only available to Go1 Content Partners
Bulk update content functionality will be available from November 2024 onwards
When should you update content files in bulk?
If you are making minor changes to your content files, such as improving the copy and content, or fixing errors or typos, we recommend that you bulk update the content files. By doing this
Your content’s ratings will be retained
Customers enrolled in your content will still be able to complete it, and the content will not be retired for them
If you are making substantial content changes, such as updating compliance training materials for a new regulation, we recommend retiring the old content and uploading the new version as a new piece of content. By doing this
Your old content will be retired, and the new piece of content will start with no ratings or enrollments
Customers enrolled in your old content will receive a notification that the content is retiring, and will have to find and re-enroll in a new course
How to access the Bulk Uploader
How to access the Bulk Uploader
You can access the Bulk Uploader by selecting Content from the main menu (your user icon) and navigating to the Created by my portal tab.
Step 1: Download the existing content metadata
Once you are in the Created by my Portal tab, select the titles you want to update. Once you have chosen your content, select the export content metadata button to create a CSV file. The file contains one row per learning item you selected and the metadata fields Go1 collects.
Step 2: Access the Bulk Upload tool
Next, click on the Bulk upload button and select Update existing content.
Step 3: Choose what you want to update
Select what you want to update:
Metadata and/or files– Select this option if you need to make changes to metadata and/ or learning content.
Files only– Select this option if you only need to update learning content. You will still need to upload a metadata CSV with the correct LO ID and new file name referred.
Once selected, click Next.
Step 4: Upload your metadata CSV and images
Upload your content metadata CSV and associated image files by clicking on Choose Files or by dragging the files onto the content details uploader page.
Image URL links can be used as an alternative to image files. If the content you are updating already has images and you don't want to change them, there is no need to upload the files or change this column in the CSV file.
To update content media files, make sure that the right file name matches the existing LO ID in the CSV file.
Check the second row of the CSV file to ensure that your CSV file includes all the required metadata. Missing required fields will result in error upon upload.
Once you have added all metadata and images, begin the uploading process by clicking on the Upload content details button at the bottom of the page.
When the upload is completed, you will see a summary of the learning content that has successfully updated metadata. If all your learning content has been updated successfully you will see a banner indicating that your content has been updated and published to your selected destination. If your upload has errors you will see a banner indicating that your content has not been updated and published to your selected destination. Export the error report to view the errors. Once you have corrected the errors in your content metadata CSV, upload it again in the window.
View this guide to troubleshoot errors when updating your content details.
You can end here if you only wanted to update the metadata by leaving the page (top left), or proceed to update the content files as well by pressing Next.
Step 5: Upload your updated content files
Upload your content files by clicking on Choose Files or by dragging the files onto the content files page. Once you have added all your files, begin the uploading process by clicking on the Upload content details button at the bottom of the page.
When the upload is completed, you will see a summary of the learning content that has been successfully uploaded. Any content file updates with errors will be listed in the Error tab, which you must fix before continuing.
If all your learning content has been uploaded successfully you can press Next to finish updating your content files.