⚠️ Bulk updating media files is only available upon request
If you need to bulk update your content, please contact your CPSM.
When to update content files in bulk
Bulk updating is ideal for minor changes to your content, like:
Fixing small errors - correcting typos, formatting issues, or broken links
Refreshing existing content - updating examples, statistics, or references so your content stays relevant
Updating assets - replacing logos, intro/outros, or other supporting files that don't fundamentally change the content or learning experience
This ensures:
Content ratings are retained
Customers currently enrolled can complete the content without disruption
For major updates (e.g. compliance changes for new regulations), we recommend retiring old content and uploading the new version as a separate item. This will:
Start fresh with no ratings or enrollments
Notify existing customers about the content's retirement, prompting them to enroll in the latest version
Additional considerations for bulk updating
Volume: We only recommend bulk updating when you have 10 or more items to update at once. For smaller numbers, it's often faster and easier to update the content in the editors.
Courses: Bulk updating is not supported for courses. If you need to make changes to a course, update the content directly through the course editor.