Note: This feature is only available to Go1 Content Partners
Bulk update content functionality will be available from November 2024 onwards
When to Update Content Files in Bulk
Bulk updating is ideal for minor changes to your content, like:
Fixing typos or errors
Improving existing content
This ensures:
Content ratings are retained
Customers currently enrolled can complete the content without disruption
For major updates (e.g., compliance changes for new regulations), we recommend retiring old content and uploading the new version as a separate item. This will:
Start fresh with no ratings or enrollments
Notify existing customers about the content’s retirement, prompting them to enroll in the updated version
How to Bulk Update Content Files
Follow these steps to update your content files in bulk:
Step 1: Access the Bulk Uploader
Go to Content in the main menu (click your user icon).
Select the Created by my portal tab.
Step 2: Export Your Content Metadata
Choose the content you want to update by selecting the relevant titles.
Click the Export Content Metadata button to download a CSV file.
This file contains the metadata fields for the selected content.
Step 3: Open the Bulk Upload Tool
Click the Bulk Upload button.
Select Update existing content from the menu.
Step 4: Choose What to Update
Select one of the following options:
Metadata and/or files: Use this if you need to update both metadata and learning content.
Files only: Use this if you’re only updating learning content files (a correct LO ID and new file name must be included in the CSV).
Click Next to proceed.
Step 5: Upload Metadata CSV and Images
Upload the CSV file:
Drag the file onto the uploader or click Choose Files.
If no changes to images are needed, leave the image column in the CSV as-is.
Check your CSV file:
Ensure all required fields are filled out (check the second row for reference).
Make sure the LO ID matches the content you’re updating.
Click Upload Content Details to begin.
Tip: Encounter an error? Download the error report, fix the issues in your CSV, and upload it again.
Step 6: Upload Your Updated Content Files
Add the updated content files:
Drag and drop files or click Choose Files.
When ready, click Upload to start the process.
Step 7: Review and Finalize
Once uploads are complete, review the summary:
Successfully updated files will be confirmed.
Errors will appear in the Error tab.
Fix any errors, re-upload if necessary, and click Next to finish.
What Happens Next?
If everything is successful, you’ll see a banner confirming your content has been updated and published.
If you only updated metadata, you can exit the process at this stage.
For more details on troubleshooting errors, check our help guide here.