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How to bulk update content files

A step-by-step guide to updating existing content files using the Bulk Uploader

Updated over a week ago

⚠️ Bulk updating media files is only available upon request

If you need to bulk update your content, please contact your CPSM.

When to update content files in bulk

Bulk updating is ideal for minor changes to your content, like:

  • Fixing small errors - correcting typos, formatting issues, or broken links

  • Refreshing existing content - updating examples, statistics, or references so your content stays relevant

  • Updating assets - replacing logos, intro/outros, or other supporting files that don't fundamentally change the content or learning experience

This ensures:

  • Content ratings are retained

  • Customers currently enrolled can complete the content without disruption

For major updates (e.g. compliance changes for new regulations), we recommend retiring old content and uploading the new version as a separate item. This will:

  • Start fresh with no ratings or enrollments

  • Notify existing customers about the content's retirement, prompting them to enroll in the latest version

Additional considerations for bulk updating

  • Volume: We only recommend bulk updating when you have 10 or more items to update at once. For smaller numbers, it's often faster and easier to update the content in the editors.

  • Courses: Bulk updating is not supported for courses. If you need to make changes to a course, update the content directly through the course editor.

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