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Insights

A guide to Go1's Skills and Content Insights

Updated over a week ago

What are these Insights?

Skills and Content Insights helps admins track the skills employees are developing through learning activities. It provides a data-driven view of top skills, learning engagement, and industry trends to support informed learning strategy decisions. Content Insights show employee sentiment through the star ratings they submit after completing content.


Changing the time period

  • By default, the Insights are for the last complete quarter.

  • Admins can use the time period dropdown to change the view to other quarters or months, including the current partial period.


Compliance vs Upskilling Learning Distribution

The learning distribution chart shows the proportion of time spent on compliance vs. upskilling learning for the selected time period. This helps to show how much learning is driven by requirements or professional development. Hover over each section to see the exact time spent.

Note: This filter uses machine learning to infer and serves as a guide rather than a definitive classification.


Top skills in your organization

How are the top skills determined?

Top skills are derived from employee learning activity. This includes premium content and content an organisation has created. Go1 automatically tags all content with up to seven skills. When an employee engages with content, those skills are tracked to generate insights.

Understanding the metrics

Each skill in the top skills table includes:

  • Learners: The number of unique learners who engaged with content related to the skill.

  • What does unique learner mean? If a learner engages with multiple pieces of content all tagged with a skill, they are only counted once for that Skill's 'Learners' metric.

  • Average Minutes: The average time spent per unique learner on content related to the skill.

  • Average Minutes vs. Industry: A comparison of the average minutes organization's learner engagement against industry averages.

Exploring More Skills

Admins can expand the Top Skills list from the top five skills to the top 50 by clicking “View More”.

Finding Relevant Content

To discover more content linked to a skill:

  1. Hover over a skill row.

  2. Click the search icon.

  3. This will take you to the search feature in Go1 Learn, automatically running a keyword search for the skill.

  4. You can review the content and choose to add to your library or save for later.


Viewing Skill Details

Admins can dive deeper into specific skills:

  1. Click on a skill name.

  2. This opens the Skill Detail Page, showing:

    • Engaged Content: The premium and organization-created content employees interacted with. The number of learners, average minutes, and employee ratings are from the selected time period.

    • Sorting Options: Sort by number of learners or average minutes.

    • Learner Engagement: View the list of employees who engaged with the content.

    • Captivating Content: A list of popular premium content in the industry for the selected skill.

Taking Action on Content

For every piece of content on the Skill Detail page, Admins can hover over the Skill to:

  • Save content to their learning list.

  • Add content to their library for wider employee access.

  • Remove content from the library.Industry Insights: Top & Emerging Skills


Industry trend insights

Below the Skills insights within the organization, there are Industry-wide Skills insights. For both industry skills tables, admins can use the search icon to find relevant content.

Top Industry Skills

  • Displays the top 10 skills in your industry over the last complete six months.

  • Uses a popularity score to rank skills based on employee engagement across all organizations in the industry.

Emerging Industry Skills

  • Shows trending skills with the highest growth in learner engagement over the previous six months.

  • Helps admins identify up-and-coming skills to consider for learning programs.

Note - industry can be changed from Settings in the MyGo1 main menu. Select Portal information and navigate to the Company Industry dropdown. Any changes will immediately be reflected on the Insights page.


Switching to Content Insights

Admins can toggle between Skills Insights and Content Insights at the top of the page.

Overview

Content Insights shows what learners within your organisation think about the content they are engaging with. This includes premium content and content authored by your organisation.


Average Rating

  • Displays the overall average star rating (e.g., 4.6) for all content in the selected time period.

  • Shows a detailed breakdown of rating distribution (5-star, 4-star, etc.) with percentages and counts.

  • Indicates the total number of ratings and content rated (e.g., "900 submissions on 322 pieces of content").

Average Ratings Over 12 Months

  • Visualizes the trend of average content ratings over the most recent 12 months.

  • Only months with available rating data will appear in the trendline.


Highest and lowest rated Content

Highlight Cards show the content with the highest and lowest average rating in your organization during the selected period.

  • The cards will only display if there is content that meets a threshold of high (higher than 4 star average) and low (less than 4 stars). The content also needs to have received 3 or more ratings during the selected time period.

  • The highlight card shows the content title, provider, duration, and rating.

  • Click the actions preview the content, save it to My Learning or remove it from Library.


Most Rated Content

This is a view of content sorted by number of ratings, in descending order. It shows the 10 content items which received the most ratings from your learners during the selected time period.

  • For each learning item, there is the following information:

    • Content title and provider

    • Preview thumbnail

    • Average rating for your organization

    • Number of ratings (shown in parentheses)

    • Average rating for the industry benchmark

  • Performance Indicators:

    • Alert symbols appear when there's a significant difference (0.5 stars or more) between organization and industry average ratings.

    • For negatively performing content ( organization rating is 0.5 or lower than industry average), a search icon appears that allows admins to find alternative content.

    • Clicking this search button launches a search using the content title to help find better alternatives.


Navigation

  • Use the pagination controls at the bottom to view an additional page.

  • The time period selection remains consistent when toggling between Skills and Content Insights.

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