Go1 Learn: Your Complete Admin Guide

Yes, admins and managers will have the ability to switch between MyGo1 and Go1 Learn until all the core functionality you need is available in Go1 Learn. This gives you time to become familiar with Go1 Learn while still accessing MyGo1 for functions that haven't yet been migrated.

Admins will see a banner at the top of the screen in both Go1 Learn and MyGo1 to switch between them. This is not shown to learners.

User login credentials will remain the same. If your organization uses SSO, this will continue to work seamlessly. Users can continue to visit your regularly URL and will be redirected, until you choose to update any links in your system or documentation to learn.go1.com for a smoother experience

No. The transition is designed to be seamless with no service interruption. Both platforms will run in parallel during the transition period, with user data synchronized between them.

Yes, your entire content library will be available in Go1 Learn. No manual migration is needed for your existing content.

Once you have the Auto Add All toggle enabled in MyGo1, you and your learners will see all content available in Go1 Learn. To disable this toggle, you will need to return to MyGo1.

Yes, the ability to upload and manage custom content will be available in Go1 Learn in late 2025. Until then, you can continue to manage custom content in MyGo1 while using Go1 Learn for other admin functions, and any content you upload in MyGo1 will be available for learners in Go1 Learn, excluding Events which are not supported in Go1 Learn. Any customers who rely on their learners accessing Events will remain on MyGo1.

Course creation will be available in Go1 Learn in late 2025. Until then, you can continue to use MyGo1 to do this, and courses and awards will be visible in Go1 Learn.

For the smoothest learner experience, to share links direct to courses and awards outside of Go1, copy the share link from inside Go1 Learn (not MyGo1).
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Yes! Admins can create playlists manually or using AI in Go1 Learn under My Learning > Playlists. With AI Playlists, you can quickly generate a playlist to meet your learner's unique objectives. Learn more here.

User management will be available in Go1 Learn in late 2025. Until then, you can continue to use MyGo1 for user management while leveraging Go1 Learn for other admin tasks.

Group management functionality will be available in Go1 Learn in late 2025. Until then, you can continue to use MyGo1 for group management while leveraging Go1 Learn for other admin tasks.

Yes, all your user attributes and custom fields will ultimately be available in Go1 Learn. The transition will be seamless with no data loss.

Learning assignment capabilities will be available in Go1 Learn in late 2025. Until this functionality is available, you can continue to use MyGo1 for learning assignments.

Yes, all historical completion data and learning records are available in Go1 Learn. No learning history will be lost during the migration. Today, your learners will need to download certificates and learning records directly. Admins do not yet have the ability to do this on a learner’s behalf in Go1 Learn.

Reporting in Go1 Learn will be available in late 2025. Until the new reporting functionality is available, you can continue to use MyGo1 for reporting needs.

Custom dashboards are being sunset as part of the migration to Go1 Learn. Instead, learners will experience a personalized, dynamic homepage that adapts to their learning patterns, preferences, and organizational context. Learn more here.

Go1 Learn takes a different approach to branding, focusing on content rather than interface customization. While the Go1 Learn interface maintains a consistent look and feel to maximize usability and engagement, your brand identity is prominently featured in:

This approach ensures learners benefit from an intuitive, engagement-focused interface while still recognizing the learning experience as part of your organization.

The Go1 Learn homepage prioritizes personalized content over static elements. Our research showed minimal engagement with custom welcome messages, while personalized recommendations significantly increased learning activity.

Instead of a static welcome message, Go1 Learn will offer Content Spotlight (available later in 2025) as a more effective way to highlight important content to your learners.

We want to hear about any workflow challenges you encounter. Please share these with your CSM, who will work with our product team to find solutions. In some cases, this might mean prioritizing a feature enhancement or developing a workaround.

During the transition period, you can continue to use MyGo1 for any critical workflows not yet available in Go1 Learn.

Support will also be available through the chat icon in Go1 Learn or by emailing [email protected] as always.

Go1 Learn follows a continuous development approach, with new features and enhancements released regularly. Major feature additions will be communicated through product announcements, and your CSM will keep you informed of relevant updates.

Your feedback is crucial to the ongoing development of Go1 Learn. You can always provide feedback direct to your CSM and you and your learners will also see the option to provide feedback in Go1 Learn itself on a regular basis while migration is ongoing.