Creating a user in Go1 is a straightforward process that allows you to onboard learners to your organization’s portal. This guide covers the step-by-step process to create a user in Go1 using the new User Management Page.
Prerequisites
Before you create a user, ensure the following:
You have Admin privileges on the portal.
Prepare any additional user details, like their name and role in the portal (e.g., Admin, Manager, or Learner).
Steps to Create a User in Go1
1. Log in to Your Organization’s Portal
Use your Go1 admin credentials to log into your organization's Go1 portal.
Ensure you have access to the admin features.
2. Navigate to the Users Section
From the Admin Dashboard, locate and click on the Users tab.
This will open the User Management Page where you can view and manage all users linked to your portal.
3. Click on "Create"
In the Users section, locate the "Create" button (usually in the top-right corner).
Click on it to begin the process of adding a new user.
4. Enter User Details
Fill out the following fields:
First Name: Enter the user’s first name.
Last Name: Enter the user’s last name.
Email Address: Input their email address
Assign a Role (e.g., Admin, Manager, or Learner) based on their level of access.
5. Configure Additional Settings (Optional)
You may configure additional options based on your organization’s needs:
Assign specific Groups
Assign a Manager
Add additional user data
6. Save
Once all required fields are filled, click Save
Go1 automatically sends the user an email containing instructions on how to log in and access their account. If you prefer not to send this notification, you can disable it by unchecking the "Send a Welcome email to this user" option.
7. Confirm Creation
After saving, confirm that the user has been successfully added to the Users list in your portal.
See the Video Reference
For a detailed walkthrough, refer to our instructional video demonstrating how to create an individual user in the new User Management Page.
Tips
If you’re adding multiple users, you can use the Bulk Upload feature to import a CSV file containing user information. This option can be found in the Users section.
Regularly check for inactive users and update or deactivate their accounts as needed.
Common Questions
What happens if the user’s email address is already associated with Go1?
If a user’s email is linked to an existing Go1 account, you will need to contact Go1 support for assistance in resolving the conflict or guidance on next steps.
How do I assign content to a newly created user?
You can assign specific learning items or content groups to users directly from the Content or Groups settings after their account is created.