FAQs
Troubleshooting and frequently asked questions for MyGo1 and Go1 Learn
8 articles
- Why has my CSV upload failed?Common CSV upload fail reasons and troubleshooting
- How to Manually Send a Welcome EmailHow administrators in Go1 Learn can manually send welcome emails to one user or to multiple users at once.
- Creating a user without an email addressHow to create a user account for an individual that does not have an email address
- How to Manually Send a Welcome Email (myGo1)Send welcome email manually
- Troubleshooting duplicate users created in portal
- Why Emails Are Not Being Received and How to prevent and Fix it.The article explains why Go1 emails are not received and how users can prevent or resolve this issue
- How to Reset Your Password in Go1This article explains how Go1 users can reset their password by clicking "Forgot Password" on the login page.
- Essential Select: Library Review Mode
