FAQs
Troubleshooting and frequently asked questions for MyGo1 and Go1 Learn
8 articles
Go1 Learn: Your Complete Admin GuideFrequently asked questions and key links for all things Go1 Learn
Go1 Learn: Learner GuideEverything you need to know about your new learning experience
Why has my CSV upload failed?Common CSV upload fail reasons and troubleshooting
Creating a user without an email addressHow to create a user account for an individual that does not have an email address
How to Manually Send a Welcome EmailSend welcome email manually
How to Change a Learner's Email Address in Go1This article here is a guide for admin to make changes to the learners email address.
Troubleshooting duplicate users created in portal
How to Create Individual User in Go1This article provides a step-by-step guide for Go1 admins on how to manually create individual users via the New User Management Page