This guide explains how administrators can manually send welcome emails to users in Go1 Learn. Use this when notifications were disabled during user creation, or when a user has misplaced their original welcome email.

You can send a welcome email to a single user or to multiple users in bulk. Both flows are covered below.

Looking for the legacy myGo1 instructions? See How to Manually Send a Welcome Email (myGo1).

You must be a portal administrator to send welcome emails.

From the Go1 Learn home screen, click People in the left-hand navigation under the Administer section.

On the People page, the Users tab is selected by default. Locate the user you want to send a welcome email to, hover over their row, and click the ellipsis (…) menu on the right-hand side. From the menu, select Send welcome email.

A Send welcome email dialog appears showing "You've selected 1 user. Ready to send their welcome email now?" Click Send to queue the email.

From the Go1 Learn home screen, click People in the left-hand navigation under the Administer section.

On the Users tab, tick the checkbox next to each user you want to email. Repeat for every user in the batch — the selection counter (e.g. "2 of 2 items selected") appears above the list as you go.

Tip: Use the Search, Status, or All filters controls at the top of the list to narrow down to the users you want before selecting.

With users selected, click the ellipsis (…) menu next to the Export users button at the top of the list. Select Send welcome email.

The Send welcome email dialog appears showing the number of selected users (for example, "You've selected 2 users. Ready to send their welcome emails now?"). Click Send to queue all emails at once.

Once you click Send, Go1 Learn queues the welcome email(s) for delivery. Each recipient will receive an email containing their one-time login link, which expires according to the rules listed in Before you start.