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How to view and download certificates of completion
How to view and download certificates of completion

How to view and download certificate of completion for a course enrollment

Updated over 3 years ago

If you would like evidence of a course completed on Go1, you can access a certificate of completion.

As an individual learner

  1. Log in to your Go1 Platform and locate the course you have completed.

  2. The simplest way to do so is by selecting My learning from the main navigation. My learning displays all of the courses to which you are assigned, are progressing, or have completed, along with a schedule of the items for which you have a due date.

  3. Select the Completed tab to view specifically the learning you have previously completed.

  4. Select the ellipsis button (...) on the course

  5. From the dropdown list of options, select View certificate...

  6. A window will pop up with your course completion certificate.

  7. Scroll down to the bottom of that pop-up window and select to Download a copy of your completion certificate as a PDF.

The certificate is also available from the overview page for that course, by selecting the tab Completion History.

From the Completion History tab of your completed course, your completed enrollment details will be visible, and a View Certificate button will display, enabling you to download a copy of the certificate for reference.

Depending on the configuration of your Go1 Platform, your completion certificate may also available when you click to open the course in our learning experience, the Go1 1-Player.

Access your team member's certificate of completion as a manager or administrator

Enrollments report

  1. Log in to your Go1 Platform as a manager or administrator

  2. Select your avatar from the main navigation, followed by Administer

  3. From the Administration dashboard, select the Enrollments tab

  4. Filter the enrollments report by learner's name and course title to locate the certificate you wish to access

  5. From the Actions column of the report, select the ellipsis button (...)

  6. From the dropdown list presented, select:

  • View certificate to view the completion from the learner's most recent completion of that course. A window will pop up with a display of the certificate, and the ability to download it to PDF.

  • View details to access an overview of that enrollment, including the status and a pass mark of the items within that course. You can also access the completion certificate from the view details page.

  • View enrollments to open a pop-up window that summarises all of the times that learner has enrolled in that course, along with links to view the details and certificates of those enrollments.

User profile

  1. Log in to your Go1 Platform as a manager or administrator

  2. Select your avatar from the main navigation, followed by Administer

  3. From the Administration dashboard, select the Users tab

  4. Search the list of users on this Go1 Platform by name or email

  5. Once you have located the learner, click on their name to access their profile

  6. From the learner's profile page, select the Completed tab to view all of their completed learning

  7. Locate the course for the certificate you wish to download

  8. Select the ellipsis button (...) on the course

  9. From the dropdown list of options, select View certificate...

  10. A window will pop up with your course completion certificate.

  11. Scroll down to the bottom of that pop-up window and select to Download a copy of your completion certificate as a PDF.

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