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Approve Go1 Pay requests as a manager

Approve, deny or cancel purchase requests from people on your team.

Review Go1 Pay requests from people on your team and decide whether to approve, deny or cancel them.

Before you begin

Check whether your organization has a purchasing policy you need to follow.

Managers can review requests submitted by learners on their management line.

Review a request

  1. Open Go1 Pay.

  2. Select Awaiting Your Approval.

  3. Select a request to open its details.

  4. Review the learner, resource, provider, price and request information.

  5. Check the request against your organization's purchasing policy.

Screenshot showing a Go1 Pay request with Approve, Deny and Cancel highlighted.

Approve a request

Select Approve.

The learner will be notified and Go1 Pay will generate a virtual prepaid card for the purchase.

Deny a request

Select Deny if the request should not proceed.

You may need to deny a request when its information is incomplete or incorrect, or when the purchase does not meet your organization's policy.

Cancel a request

A manager can cancel a request on behalf of a learner before approving it.

  1. Open the pending request.

  2. Select Cancel.

After approving a request, a manager can no longer deny or cancel it. The learner or an administrator may still be able to cancel it before the merchant charges the card.

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