Review Go1 Pay requests across your organization, check their status and deny or cancel requests when needed.
Open your organization's requests
Sign in to Go1.
Select your initials in the upper-right corner.
Select Go1 Admin.
Select Go1 Pay from the left navigation.
On the Requests and Transactions page, select Request.
Review requests by status
Use the request categories to find the requests you need:
All: Every request and its current status.
Pending Approval: Requests waiting for approval when your organization uses admin approval.
Approved: Requests that have been approved.
Subscriptions: Active subscriptions and whether they are billed monthly or yearly.
Pending Invoice: Purchases waiting for an invoice.
Completed: Requests completed after the Go1 Pay card was used.
Find a request
Use the search box above the request list.
You can search by:
Keyword.
Learner name.
Transaction ID.
Search is available across the request categories.
View request details
Select the resource name to open the request.
The details include the request information, current status and any invoice uploaded by the learner.
Deny an unapproved request
Find and open the request.
Select Deny.
Cancel a request
Administrators can cancel an unapproved or approved request before the merchant charges the Go1 Pay card.
Select All or the relevant request category.
Find and open the request.
Select Cancel.
The request cannot be canceled after the merchant has charged the card.