Use Go1 Pay to request a learning resource, track its status and cancel it if you no longer need it.
Using MyGo1? If you are still on our legacy platform, see Request a Go1 Pay purchase (MyGo1).
Before you begin
Have the following information ready:
The provider's webpage for the learning resource.
The total price and currency.
Any additional costs, such as shipping, tax or currency conversion.
Request a purchase
From the Go1 Learn homepage, select Wallet.
Select New Request.
Enter the URL of the learning resource.
Select Next.
Confirm the price and currency.
Include additional charges such as shipping, tax or currency conversion.
Choose whether to make the request private.
If the purchase is a subscription, select monthly or yearly billing.
Submit the request.
Select View Request.
The request shows Waiting for approval while someone at your organization reviews it.
Once approved, Go1 Pay creates a virtual prepaid card you can use on the provider's website.
Allow for currency conversion
If the purchase requires currency conversion, add a buffer of at least 8%.
For example, if the resource costs USD 100, request USD 108. Any unused funds will be returned to your wallet.
Choose whether a request is private
Private requests do not appear in your organization's activity feed.
Public requests may appear in the feed and be visible to colleagues.
Request a subscription
Select monthly or yearly billing when requesting a subscription.
Make sure your available budget can cover recurring payments. A subscription may be canceled if your budget does not contain enough money when payment is due.
Track a request
Select Wallet.
Select All to see every request.
For a subscription, you can also select Subscriptions.
Your request may show:
Waiting for approval: Someone at your organization still needs to review it.
Approved: The request has been approved and your virtual card is available.
Pending Invoice: The purchase has been made but still needs an invoice.
Completed: The card has been used and the request is complete.
Cancel a request
You can cancel a request while it is waiting for approval. You can also cancel an approved request before the merchant charges the card.
Select Wallet.
Select All.
Find and open the request.
Open the request options.
Select Complete Request.
Select Cancel Request.
You cannot cancel the request after the merchant has charged the card.