Install and configure the Morgan by Go1™ assistant in Microsoft Teams so your team members can access learning in the flow of work. This guide walks IT administrators through each step.
Who this guide is for
This guide is for IT administrators responsible for installing apps in Microsoft Teams and granting the permissions the Morgan assistant needs to run in your organization.
Installation involves three steps, which may require different people in your organization depending on how your access is configured:
Step | Action | Required role |
1 | Install the app | Teams user or Teams admin |
2 | Grant permissions | Azure Global Admin or Application Admin |
3 | Connect Go1 | Go1 Portal Admin |
Prerequisites
Make sure you have:
A Microsoft 365 tenant with Microsoft Teams enabled
Access to Microsoft Entra ID (formerly Azure Active Directory)
One of the following admin roles: Global Administrator or Application Administrator
An active Go1 subscription
Go1 Portal Admin access (required to complete the final connection step)
Important: You will need both Microsoft workspace admin rights and Go1 portal admin access to complete this installation. If you don't have these permissions, contact the appropriate person in your IT and HR departments.
Step 1: Install the Morgan by Go1 app from the Teams app store
Open Microsoft Teams
Select Apps in the left-hand sidebar
Search for Morgan by Go1
Select the Morgan app published by Go1
Select Add
Once installed, the Morgan app will be accessible via your Teams sidebar. Opening it will display a setup prompt.
Note: If your organization restricts third-party apps, a Teams administrator must first approve the Morgan app via the Teams Admin Center under Teams apps → Manage apps.
Step 2: Grant Microsoft Graph API permissions
The Morgan assistant requires read-only access to Microsoft Graph so it can identify users within your organization and match them to Go1 learning profiles.
Why these permissions are required
These permissions allow the Morgan assistant to:
Identify users in your Microsoft tenant
Match Teams users to Go1 accounts
Deliver personalized learning content within Teams
What the Morgan assistant does not do
The Morgan assistant uses the Microsoft Graph API with read-only permissions only. It does not:
Modify user data
Access emails, files, or messages
Store Microsoft data outside secure Go1 systems
All access is governed by Microsoft's consent and security framework.
Required permissions **add descriptor of why**
Permission | Type | Description | Admin consent required |
Chat.Create | Application | Create chats | Yes |
Chat.ReadWrite.All | Application | Read and write all chat messages | Yes |
Profile | Delegated | View user's basic profile | No |
User.Read.All | Delegated | Read all users' full profiles | Yes |
User.Read.All | Application | Read all users' full profiles | Yes |
Option A: Grant consent via Microsoft Teams (recommended)
Option A: Grant consent via Microsoft Teams (recommended)
This is the simplest method.
Open the Morgan app in Teams
On the welcome screen, select Approve Permissions
You will be redirected to the Microsoft consent screen
Review the requested permissions
Select Accept
Once approved, return to Teams.
Important: Only an Azure admin (Global Admin or Application Admin) can grant consent. Non-admin users will be prompted to request approval.
Note: Admin consent is required only once per organization. After approval, all users can access the Morgan assistant without additional prompts.
Option B: Grant consent via the Azure Portal
Option B: Grant consent via the Azure Portal
For centralized management or pre-approval:
Sign in to the Azure Portal
Navigate to Microsoft Entra ID → Enterprise Applications
Search for Morgan
If not visible, install the app once or use an admin consent URL.
Select the application
Go to Permissions
Select Grant admin consent for [Organization]
Review and accept permissions
Verify permissions:
Go to Enterprise Applications → Morgan → Permissions
Confirm all permissions show Granted for [Organization]
Option C: Approve via the Teams Admin Center
Option C: Approve via the Teams Admin Center
Open the Teams Admin Center
Navigate to Teams apps → Manage apps
Search for Morgan
Review permissions
Allow the app for your organization
Step 3: Activate the Morgan assistant by connecting Go1
This step enables the Morgan assistant to deliver learning content inside Teams. Without this connection, the app will not display courses.
What you'll need
Go1 Portal Admin access
Steps
Open the Morgan app in Teams
Select Connect Portal
Sign in with your Go1 admin credentials
Select your organization's Go1 portal
Confirm the connection
Once complete, the Morgan assistant will display courses and learning content within Teams, and your learners are ready to start using it.
Note: Individual user permission settings within the Morgan by Go1 app are inherited directly from your Go1 portal
Make the Morgan app available to your team members
After installation, you'll want to make sure the Morgan app is available to the right people in your organization. There are two things to configure: who can access the app, and whether it's automatically installed for them.
Control who can access the Morgan app
By default, the Morgan app may be available to all users in your organization. If you only want to make it available to active Go1 learners, you have two options:
If all users in your Microsoft tenant are Go1 learners, no action is needed — leave the default availability in place.
If only some users are Go1 learners, create an Azure security group containing those users, then assign the Morgan app to that group. This ensures only the right people see the app.
To manage availability:
Sign in to the Teams Admin Center
Navigate to Teams apps → Manage apps
Search for Morgan by Go1 and select the app
Select Users and groups
Choose Everyone or assign specific users and groups
Select Apply
For more detail, see Microsoft's guide to managing user access to Teams apps.
Automatically install the Morgan app for users
To ensure learners don't have to find and install the Morgan app themselves, we recommend pre-installing it so it appears in their Teams sidebar automatically.
In the Teams Admin Center, navigate to Teams apps → Setup policies
Select the Global (Org-wide default) policy to apply to all users, or select Add to create a custom policy for a specific group
Under Installed apps, select Add apps
Search for Morgan and select Add
Select Save
You can also pin the Morgan app to the Teams sidebar so it's visible by default. In the same setup policy, scroll to Pinned apps, select Add apps, search for Morgan by Go1, and add it.
Note: Policy changes can take a few hours to take effect. In some cases, changes may take up to 24 hours to reach all users.
For more detail, see Microsoft's guide to pre-installing Teams apps and app setup policies.
Troubleshooting
Troubleshooting
The Morgan app isn't visible in Teams
Check Teams app permission policies
Ensure the Morgan app is allowed in the Teams Admin Center
Permission request fails
Only Azure admins can grant consent
Ask Azure admins to complete Step 2
App installed but no courses appear
Ensure the Go1 connection (Step 3) is complete
Confirm permissions were successfully granted
The Morgan assistant can't find users
Verify permissions in Azure: Enterprise Applications → Morgan → Permissions
Ensure all required scopes are granted
Allow time for changes to propagate
App installed but not accessible to users
Confirm the app isn't blocked by Teams policies
Ensure the correct user groups are allowed
Data privacy and AI
The Morgan by Go1 assistant uses AI to process questions and surface learning content. Customer data is not used to train AI models. The permissions granted during installation control what the Morgan app can access — these can be reviewed and revoked at any time through your admin console.
For full details on how Go1 handles AI interactions, see How Go1 uses AI.
Need additional help configuring apps in Microsoft Teams?
Morgan by Go1 is a trademark of Go1 Pty Ltd.