Launch the Google Chrome browser.

Right-click any part of the page and choose Inspect or press F12 (Windows) or press Option+Command+I (Mac).

Once opened - check the network and console tab

Make sure the Preserve log checkbox and Filter > All are selected on the Network tab.

Go to the Console tab.

Test and replicate the errors to ensure they can be recorded in the console logs.

Reproduce the problem. Once done, save the console log by right-clicking anywhere in the Console Log and click Save-As. Save the file to your desktop or your downloads folder.

Then save the network log by right-clicking in the Network logs, and then choose Save as HAR with Content.

You can refer to this video recording for a guide https://video.drift.com/v/abh2dRiN3aT/

Take a screenshot of the complete page - where you see an error
- click and hold down Win, Shift and press S on your keyboard
- select the page you wish to capture.
- once done, windows will save it to the clipboard.

Paste the screenshot into a document or email
- visit the page where you would like to paste the screenshot from your clipboard
- then click and hold down Ctrl and press V on your keyboard

You can read further here - https://www.take-a-screenshot.org/
​
​

You can use screen recordings available ie https://www.loom.com/ or Drift video

You can visit this page http://www.supportdetails.net/ and use the share link on the page or screenshot the page and send us the details.