Skip to main content

How to change my password

This article explains how Go1 users can reset their password within the MyGo1 portal.

Updated over 3 weeks ago

This procedure applies only to MyGo1 users. Changing your password via Account Settings is currently not supported in the new Go1 Learn experience.

As a MyGo1 user, you can change your password while logged in. Changing your password is your security against unwanted access to your Go1 account.

Here's the step-by-step guide to changing passwords.

Password requirements

  • Your password must contain at least one letter and be at least 8 characters long.

  • The password must not contain common words, e.g. password.

  • We recommend using a combination of upper and lower case characters, numbers and special characters, for example: @#$%&).";!?^

Steps to Change Your Password within the portal.

  1. Select your avatar from the top navigation of the Go1 Platform.

  2. From the dropdown menu, select Account Settings

  3. From the Account Settings page, input your new password, and confirm your password by inputting it again

  4. Scroll down to the bottom and select Save

Congratulations, your password has now changed! You will receive an email notification to confirm this change. No action is required from the email.

Did this answer your question?