MyGo1
Navigate your MyGo1 experience with guidance on legacy features
21 articles
Finding content in the language of your choice with My Go1Users can search for content in a specific language
How to change my password
How to change the email address through which you access the Go1 PlatformHow to add a secondary email address or change an email address used to log in to Go1 Platform
How to view/download learning transcript
How to send reset password link (Admins)How an administrator can reset a user's password that have been locked out of their portal via a link.
Create and edit usersAdministrators can create, edit and deactivate users individually, or in bulk.
User Roles and Permissions definedUser roles and permissions control what learners, managers, and administrators can access in Go1.
Introduction to GroupsWhat is a group
How to manage your groupsUnderstand the functions available for you to manage a group
How to add or remove members from a group
Share groups between Go1 PlatformsUnderstand the process of sharing a group of learning to another Go1 Platform
How to share groups to your portal
How to View and Edit Inactive UsersThis article guides you through viewing and editing inactive or blocked users using the NEW user management experience.
How to Change a Learner's Email Address in Go1This article here is a guide for admin to make changes to the learners email address.
Why do I see unknown accounts in my portal?What is a SCORM-generated user account, and what to do about it
Managing Duplicate Accounts in Go1: Current SolutionsThis support article serves as a practical guide for understanding and addressing duplicate account challenges.
Assigning a Manager via CSV : New UMPThis article provides step-by-step guidance on how to assign managers to both new and existing users in the New User Management Page (UMP)
Add users to a Group in-bulkHow to effectively add many users to a Group in-bulk
How to Turn Notifications OnWhat are notifications and how to activate them for your portal
Notifications - Customization & RulesHow do I customise notifications and what are the rules that trigger certain notifications.
Portal Notification SettingsSet up notifications that will be sent to users from your Go1 Portal.