MyGo1
Navigate your MyGo1 experience with guidance on legacy features
33 articles
- Finding content in the language of your choice (MyGo1)Users can search for content in a specific language on our legacy platform
- How to change my password (MyGo1)This article explains how Go1 users can reset their password within the MyGo1 portal.
- How to change the email address through which you access Go1 (MyGo1)How to add a secondary email address or change an email address used to log in to MyGo1 Platform
- How to send reset password link (Admins) (MyGo1)How admins send a password reset link to a locked-out user on our legacy platform.
- My Team Dashboard (MyGo1)This article will go through what My Team is and how it can be utilised on our legacy platform
- Supported languages (MyGo1)Update your language preference to display our legacy interface in your preferred language.
- Upload organization logo (MyGo1)Upload your logo and certificate signature on our legacy platform.
- Share a playlist to another portal (MyGo1)How to share a copy of a playlist from one portal to another portal in MyGo1
- Create Standalone Learning Item: Interactive (MyGo1)Upload a SCORM or xAPI package as a standalone learning item on our legacy platform.
MyGo1 Video Guides for Admins
Step-by-step guides on key admin tasks from our CSM team
- How to manage assigned learning (MyGo1)A step-by-step, hands on guide for our legacy platform
- How to update course settings (MyGo1)A step-by-step, hands on guide for our legacy platform
- How to create awards (MyGo1)A step-by-step, hands on guide for our legacy platform
- How to assign training through Awards (MyGo1)A step-by-step, hands on guide for our legacy platform
- How to update Platform Settings and Notifications (MyGo1)A step-by-step, hands on guide for our legacy platform
- Assign Group Managers to groupsGive Group Managers access to users and learning within assigned groups.
- Create and Edit Users (MyGo1)Create, edit, and deactivate users individually or in bulk on our legacy platform.
- User roles and permissions (MyGo1)User roles and permissions control what learners, managers, and administrators can access in MyGo1.
- Introduction to Groups (MyGo1)What is a user group on our legacy platform
- Share groups between Go1 Platforms (MyGo1)Share a group of content with another portal on our legacy platform.
- How to share groups to your portal (MyGo1)Share a content group to your portal to make it public, on our legacy platform.
- Why do I see unknown accounts in my portal? (MyGo1)What a SCORM-generated user account is, and what to do about it, on our legacy platform.
- Managing Duplicate Accounts in Go1: Current SolutionsThis support article serves as a practical guide for understanding and addressing duplicate account challenges.
- Assigning a Manager via CSV : New UMP (MyGo1)Assign managers to new and existing users via CSV import on our legacy platform.
- Add users to a Group in-bulk (MyGo1)Add many users to a group at once from User Management on our legacy platform.
- Exporting User Data in Go1 (MyGo1)Download user information from your portal on our legacy platform.
- View and manage deactivated usersThis instruction applies to People Management in Go1 Learn.
- Introduction to groupsLearn how groups help you organize users and deliver learning across your organization.
- Create a groupCreate static or dynamic groups to organize users and deliver learning efficiently.
- Add or remove group membersManage who belongs in your static and dynamic groups in Go1 Learn.
- Edit or delete a groupUpdate group details, change dynamic group rules, or delete groups you no longer need.
- Filtering reports to find users with incomplete profilesLearn how to apply filters in your reports to quickly identify users who have incomplete or missing profile information, enabling more accurate data management and follow‑up.