MyGo1
Navigate your MyGo1 experience with guidance on legacy features
24 articles
Finding content in the language of your choice (MyGo1)Users can search for content in a specific language on our legacy platform
How to change my passwordThis article explains how Go1 users can reset their password within the MyGo1 portal.
How to change the email address through which you access the Go1 PlatformHow to add a secondary email address or change an email address used to log in to MyGo1 Platform
How to view/download learning transcript (MyGo1)Viewing a learner's history on our legacy platform
How to send reset password link (Admins)How an administrator can reset a user's password that have been locked out of their portal via a link.
My Team Dashboard (MyGo1)This article will go through what My Team is and how it can be utilised on our legacy platform
How to Create Individual User in Go1 (MyGo1)This article provides a step-by-step guide for Go1 admins on how to manually create individual users via the New User Management Page
Supported languages (MyGo1)Update your language preference to display our legacy interface in your preferred language.
Create and Edit Users (MyGo1)Administrators can create, edit, and deactivate users individually or in bulk.
User roles and permissions (MyGo1)User roles and permissions control what learners, managers, and administrators can access in MyGo1.
Introduction to Groups (MyGo1)What is a user group on our legacy platform
How to manage your groupsUnderstand the functions available for you to manage a group
How to add or remove members from a group
Share groups between Go1 PlatformsUnderstand the process of sharing a group of learning to another Go1 Platform
How to share groups to your portal
How to View and Edit Inactive UsersThis article guides you through viewing and editing inactive or blocked users using the NEW user management experience.
How to Change a Learner's Email Address in Go1 (MyGo1)This article here is a guide for admin to make changes to the learners email address.
Why do I see unknown accounts in my portal?What is a SCORM-generated user account, and what to do about it
Managing Duplicate Accounts in Go1: Current SolutionsThis support article serves as a practical guide for understanding and addressing duplicate account challenges.
Assigning a Manager via CSV : New UMPThis article provides step-by-step guidance on how to assign managers to both new and existing users in the New User Management Page (UMP)
Add users to a Group in-bulkHow to effectively add many users to a Group in-bulk
Exporting User Data in Go1 (MyGo1)This guide shows portal administrators how to download user information from Go1.