I'm new to Go1
Start your Go1 journey with essential setup guidance and first steps for learners and admins.
40 articles
- Accessing to Go1 from Your Welcome EmailWelcome to Go1! To start your journey with us, follow these steps to successfully access the Go1 Platform.
- Get help from Go1Support options and how to get help from the team at Go1
- Guide to Multi-Language Content in the Go1 Library
- Purchase a Go1 subscriptionLearn how to purchase a Go1 subscription and convert your trial into a paid subscription.
- Understand the Account Owner roleLearn about the Account Owner role and the responsibilities that come with managing your organisation's Go1 subscription.
- Transfer Account OwnershipLearn how to transfer Account Ownership to another administrator in your organisation
- Update your billing detailsLearn how to update the billing information associated with your Go1 subscription.
- View and download invoicesLearn how to access and download invoices for your Go1 subscription.
- Understand subscription renewalsLearn when your Go1 subscription renews, what you’ll be charged and what happens next.
- Cancel your planLearn how to cancel your annual Go1 subscription and what happens after cancellation.
- What happens when your plan endsLearn how plan expiry affects access and how to continue using Go1.
First steps for Admins
Get your Go1 experience off to a strong start setting up your portal, creating users, and exploring key admin features.
- Implementing Go1Successfully implement and launch Go1 within your organisation.3 articles
- Planning resourcesIdentify needs and build measurable goals.7 articles
- Pre-launch resourcesCreate excitement across the business with these communication tools.2 articles
- Launch resourcesHelp your team hit the ground running with these supportive launch resources.3 articles
- Adoption resourcesDrive sustainable learning that supports continuous engagement and reflective growth.7 articles
First steps for Learners
Start your learning journey and make the most of your Go1 experience.
- Choose Your Preferred Learning TopicsTell us what you're interested in learning
- Logging in to Go1 for the first timeAccess a Go1 user account that has been created for you
- What is Go1?Welcome to a whole world of learning
- Register for a Go1 learner accountFollow these steps to get started as a Go1 learner
- Finding the right content for youComplete guide to Search and AI chat for Learners in Go1 Learn
- Managing Your LearningSave and start content you're interested in
- How to Access Learning Items as a LearnerThis article guides learners through the steps to access, start, and track their assigned learning items in Go1, making it easy to begin and complete courses while managing progress and…